I absolutely agree that it would be extremely nice to at least be acknowledged as existing by the community team(s). It's all well and good for the them to look to twitter, reddit, etc. for the few interactions that do occur but these are the official forums for the game. We should be getting at least as much as the third party, off-site, non-affiliated sources do.

I also agree with the moderation issue. This isn't actually too bad a place to be after they go through and nuke the place in a massive moderation sweep.. but then they just disappear until the exact same people with the exact same MOs pop up again a couple of months later so the board can become a useless cesspool that prompts mass reporting another moderation nuking. If the team was actually here all the time they'd be able to not only foster discussion but also keep the board functioning and functional, and they'd be able to instantly blast the usual suspects as soon as they slithered back out from under their rocks rather than let them rule the forum for weeks.