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  1. 08-15-2021 05:11 PM #1
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    COMPANION App Partial Technical Difficulties (Aug. 14, 15)

    We are currently addressing technical difficulties that produce an error when using certain features on the FINAL FANTASY XIV COMPANION app.

    We are currently investigating and addressing the issue. We apologize for any inconvenience this may be causing, and thank you for your patience and understanding.

    [Date & Time]
    From Aug. 14, 2021 4:40 p.m. (PDT)
    From Aug. 14, 2021 23:40 (GMT)
    From Aug. 15, 2021 0:40 (BST)

    [Details]
    An error may occur when using the following features on the FINAL FANTASY XIV COMPANION app.
    ・Login
    ・Items
    ・Market (selling)
    ・Market (buying)

    [Cause]
    Under investigation

    [Affected Service]
    FINAL FANTASY XIV Companion App
    (0)
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  2. 08-15-2021 06:05 PM #2
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    Recovery from Companion App Technical Difficulties (Aug. 14, 15)

    During the following period, we experienced technical difficulties that produced an error when using certain features on the FINAL FANTASY XIV COMPANION app.

    We are pleased to announce that the issue has now been resolved, and apologize for the inconvenience it may have caused.

    [Date & Time]
    Aug. 14, 2021 4:40 p.m. to Aug. 15, 2021 1:30 a.m. (PDT)
    Aug. 14, 2021 23:40 to Aug. 15, 2021 8:30 (GMT)
    Aug. 15, 2021 0:40 to 9:30 (BST)

    [Details]
    An error would occur when using the following features on the FINAL FANTASY XIV COMPANION app.
    ・Login
    ・Items
    ・Market (selling)
    ・Market (buying)

    [Cause]
    Network issues

    [Affected Service]
    FINAL FANTASY XIV Companion App
    (0)
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