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  1. 08-17-2021 11:52 AM #1
    TheSewerDog
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    TheSewerDog's Avatar
    Join Date
    Aug 2021
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    Character
    James Rolfe
    World
    Excalibur
    Main Class
    Monk Lv 42

    FF14 Steam Launcher doesn't detect instillation

    Earlier, FF14 wasn't detected on Steam, requiring me to reinstall the launcher for it to run. But once I try and log in, the launcher tries to install the game when it already exists. When I try to launch the game directly through the launcher .exe, it says that I do not have a valid subscription when I have at least 19 days left on trial before I need to pay for one. Is there anything I can do about this?
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  2. 08-18-2021 07:02 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    I apologize for the delay in responding to your concern. What have you tried so far to alleviate the issue? Additionally can you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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