Results 1 to 3 of 3
  1. #1
    Player
    psxpro5's Avatar
    Join Date
    Aug 2021
    Posts
    2
    Character
    Trogdor Burninator
    World
    Coeurl
    Main Class
    Samurai Lv 67

    Game Crash when moving "Key items"

    crashing (first crash in 200hrs) started halfway through stormblood samurai job questline when trying to turn in bloodstained charm. Through many crashes and testing I found that crash happens whenever I attempt to move a "Key Item" in my inventory. Either turning it in as part of a quest or even trying to switch the slot it is in my inventory. trying to move my aether compass also causes me to crash to desktop.
    (0)

  2. #2
    Player
    psxpro5's Avatar
    Join Date
    Aug 2021
    Posts
    2
    Character
    Trogdor Burninator
    World
    Coeurl
    Main Class
    Samurai Lv 67
    I was able to disable directx 11 in at the launcher and complete the quest and the issue seemed to be resolved. I then enabled DX11 again, tried to move my aether compass in my key items inventory and I crashed again with the same issues. I have since discarded the Aether Compass as I am not currently using it and am running the game just fine. I hope that the next quest requiring a key item to be used or turned in will not cause this issue again.
    (0)

  3. #3
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    This thread will be moved to the 'Closed Concerns' sub forum as the issue has been resolved.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)