I can't go in my Apartment

[Alurien]

Hello, I'm playing on server Malboro. Some minutes ago, I'll buy Apartment no. 24 in ward 10 of The Goblet. After that, I place some objects in and go out.

But now I can't go inside like I don't have this Apartment.
Please return my room back, or maybe 500000 gils for buy another one.
Thanks!

Text from GM report 12/08/21 17422201:

■ Character and Home World on which the item was possessed:
World: Malboro
Character: Alurian D'Korr

■ Exact name of the item:
Apartment 24 in Goblet ward 10

■ Date and time when the item was lost:
Some minutes ago

■ How the item was lost:
I'm exit out and can't go inside

■ World and area where the item was lost:
World: Malboro
Area: Gobled, ward 10

■ Do you agree to the conditions: Yes / No
Yes