Quote Originally Posted by Jojoya View Post
Mentors are not required to help new players on demand. It's a voluntary participation program. They're still normal human beings with their own goals and interests, and they're not required to devote all their time to new player issues.
Yes, but they can also choose to ignore the chat. When I used to be in the Novice Chat you get the toxic mentor replies all the time, like OPs examples. If you have nothing nice to say, just dont say anything at all.