The game doesn't respond and music stops, have to Hard shutdown pc

[Shadowgold]

Unluckily already checked, and nothing is using ram

[Larirawiel]

Hi, install KB5004296 via Windows Update. It should appear as an optional update. This fixes several quirks with games.


Cheers

[Shadowgold]

Ok i tried all the things you said, i'm monitoring the situation, the problem still happens tho

[Frozthax]

I didnt mention about anything using the ram.
I meant your ram could be faulty, meaning broken. Its a hardware issue
So you'd need to open up your pc and replace the ram.
But run memtest86 first to see if its actually a hardware issue.

[Shadowgold]

I tried this but unluckily it's not an hardware fault.. i'm kinda beginning to be annoyed

[Dynratygus]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in responding to your concern. What have you tried so far to alleviate the issue? Additionally can you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.