My Xerneas Legendary character who recently got into Heavensward NEVER received an aether compass going into Coerthas Western Highlands!

The solo fight in Coerthas Western Highlands is my next task but I NEVER got an Aether Compass!

I Googled the problem but ONLY results pertaining to people throwing theirs away or they jumped and never got one showed. There is absolutely nothing regarding not getting one to begin with going through the game normally!!

Does anybody know what the problem could be?