Unexpected Error Occurred (17) Loading Dravania

[POUNDCAKE94]

I travelled to Dravania to do my lvl 62 Dragoon Job quest and got a freeze/crash after loading a bit. A separate window popped up with "An Unexpected Error...." and forced an exit. Loaded back in and it happened again and again.

The problem persists after 2 uninstall/reinstalls, running on lowest settings (normally can run on high), running FFXIV as the only application and several restarts. Since the last reinstall I cannot visit another world to move my character to a hub, meaning I can no longer login/play the game.

I've seen others speak about similar issues but I was unable to spot a workable solution. Let me know what I need to do to fix this.

Thanks!

[POUNDCAKE94]

My info

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\jeffr\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS V1.01
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16267.598MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18699.598MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.354GB SYSTEM_FREEDISC_SPACE 22.577GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY4
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8133.799 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_50ad486d19c456f2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_50ad486d19c456f2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_50ad486d19c456f2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_50ad486d19c456f2\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7141
SYSTEM_GRAPHICS_DRIVER_DATE 7/11/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 630
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 8261 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_420c659363620fe7\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_420c659363620fe7\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_420c659363620fe7\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_420c659363620fe7\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.20.0016.4749
SYSTEM_GRAPHICS_DRIVER_DATE 7/23/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Headset Earphone (Razer ManO'War 7.1)
SYSTEM_SOUND_DEVICE_ID {0CFF621C-DDAD-4771-AA04-B08824285E4A}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1081
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/7/2021 20:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio(SST))
SYSTEM_SOUND_DEVICE_ID {787C9C97-BAEE-4E73-B144-FA2D030B1F4F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8564
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/29/2018 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {54988690-0D57-11EB-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1009CD90-7748-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer ManO'War 7.1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {549922D0-0D57-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {100A90E0-7748-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer ManO'War 7.1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DB64A380-74E5-11EA-800B444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DB631CE0-74E5-11EA-8004444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DB662A20-74E5-11EA-800C444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DB6343F0-74E5-11EA-8006444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DB63E030-74E5-11EA-8008444553540000}
SYSTEM_INPUT_NAME Launch Manager Wireless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DB64A380-74E5-11EA-800A444553540000}
SYSTEM_INPUT_NAME Launch Manager Wireless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
Unexpected Error .(17) - Google Chrome
System Information
Task Manager
Microsoft Text Input Application
Settings
Settings
Microsoft Store
Microsoft Store


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

ASIO4ALL
Battle.net
FL Studio 20
FL Studio ASIO
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OBS Studio
Origin
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Python 3.8.2 Standard Library (32-bit)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Python 3.8.2 Development Libraries (32-bit)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Microsoft XNA Framework Redistributable 3.1
Qualcomm Atheros 11ac Wireless LAN Installer
Python 3.8.2 pip Bootstrap (32-bit)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29914
Python 3.8.2 Documentation (32-bit)
PredatorSense
Realtek Card Reader
Python 3.8.2 Core Interpreter (32-bit)
Microsoft Visual C++ 2005 Redistributable
GameInput Redistributable
Realtek Ethernet Controller Driver
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft VC++ redistributables repacked.
Python Launcher
Python 3.8.2 Tcl/Tk Support (32-bit)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Python 3.8.2 Utility Scripts (32-bit)
Python 3.8.2 Test Suite (32-bit)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Python 3.8.2 Executables (32-bit)
Microsoft 365 - en-us
GUILTY GEAR -STRIVE-
Stellaris
FINAL FANTASY XIV Online
Supreme Commander 2
The Elder Scrolls V: Skyrim Special Edition
Left 4 Dead 2
Devil May Cry 5
Star Wars: Battlefront 2 (Classic, 2005)
Disco Elysium
Among Us
Vulkan Run Time Libraries 1.0.33.0
Vulkan Run Time Libraries 1.0.42.0
Vulkan Run Time Libraries 1.0.42.0
Intel® Trusted Connect Service Client
Acer UEIP Framework
Acer Care Center
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
DriverSetupUtility
Update for Windows 10 for x64-based Systems (KB4023057)
Intel(R) Management Engine Components
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Update for Windows 10 for x64-based Systems (KB4480730)
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29914
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29914
Intel(R) Management Engine Components
Qualcomm Atheros Bluetooth Installer (64)
Microsoft VC++ redistributables repacked.
Intel(R) Chipset Device Software
Microsoft Update Health Tools
Dolby Audio X2 Windows API SDK
Acer Quick Access
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Serial IO
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Paradox Launcher v2
NVIDIA Ansel
NVIDIA Control Panel 471.41
NVIDIA Graphics Driver 471.41
NVIDIA GeForce Experience 3.4.0.70
NVIDIA Optimus Update 23.23.30.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 23.23.30.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.60
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display MessageBus
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.4.0.70
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.51.2
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Dolby Audio X2 Windows APP
Blender
Intel(R) ME UninstallLegacy
Intel(R) Rapid Storage Technology
Intel(R) Serial IO
UpdateAssistant


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001404
C:\Program Files (x86)\Microsoft Office\Root\Office16\SDXHelper.exe 00003590
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001D74
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001B54
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00001CAC
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000206C
C:\Program Files (x86)\Steam\steam.exe 00002068
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002980
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00000C58
C:\Program Files\Acer\Acer Quick Access\ePowerButton_NB.exe 00003678
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 0000333C
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe 000037FC
C:\Program Files\Dolby\Dolby DAX2\DAX2_APP\DolbyDAX2TrayIcon.exe 00001230
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21070.22007.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00001A78
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12105.1001.23.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000030C8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21062.150.0_x64__8wekyb3d8bbwe\YourPhone.exe 000026B4
C:\WINDOWS\Explorer.EXE 00001BFC
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_420c659363620fe7\igfxEM.exe 000019B4
C:\WINDOWS\System32\svchost.exe 00002DDC
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002844
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000021F4
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000022A0
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00001A70
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002B7C
C:\WINDOWS\system32\ApplicationFrameHost.exe 0000309C
C:\WINDOWS\system32\DllHost.exe 00002D18
C:\WINDOWS\system32\SettingSyncHost.exe 00002794
C:\WINDOWS\system32\conhost.exe 00001A1C
C:\WINDOWS\system32\msinfo32.exe 000034D0
C:\WINDOWS\system32\rundll32.exe 00001590
C:\WINDOWS\system32\sihost.exe 00000FB4
C:\WINDOWS\system32\svchost.exe 00001C40
C:\WINDOWS\system32\taskhostw.exe 00001274
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001B88
C:\Windows\System32\RuntimeBroker.exe 000032A8
C:\Windows\System32\oobe\UserOOBEBroker.exe 00000ED8