Dualsense support on macOS Big Sur 11.3

[lasagnatesla]

Hello, recently macOS were updated for 11.3 and it comes with native support for Dualsense, but the FFXIV macOS client was unable to map the buttons properly, the client detects the controller via Bluetooth but everything is messed up, swapped buttons, buttons not working, etc., I've tried several methods available throughout the internet, changing button mapping via config file but it doesn't work.

Does anyone know how to do a workaround until SE developers fix it? Thank you very much.

[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

Does this issue with the controller occur when its plugged in directly to the Mac?

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[brnslpy]

Can confirm that the DualSense controller has broken key mappings on both Bluetooth and plugged directly into USB. In the System Settings, Gamepad calibration screen, some examples include D-pad not being detected, R3 triggers L2, X is Square and so on.

System: macOS Big Sur 11.3.1, Macbook Air M1

Running latest FFXIV macOS client.

[ImmortaIcarus]

Having the same issue with the Series X controller on macOS and a non-M1 MacBook Pro.

[lasagnatesla]

Both Bluetooth and plugged in

[Dynratygus]

Good afternoon, thank you for the reply.

Do you experience this issue if another controller is used? Additionally have you tried uninstalling the controller drives and then reinstalling them?

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[lasagnatesla]

Good afternoon, thank you for the reply.

Do you experience this issue if another controller is used? Additionally have you tried uninstalling the controller drives and then reinstalling them?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

My Dualshock 4 works fine, it’s only the Dualsense that has a problem.

[lasagnatesla]

I just want to post again as this issue has not been cleared yet

[KazeGT]

I am having a smilier problem, trying to get my Dualsense working my Mac as well. I have managed to manual map buttons to the correctly. Unfortunately I haven't had time to figure out the D-pad, Up & left Right analog stick, L3 & R3. But here is what have been able to figure out so far if some want to keep working it.
Alias {127,127,127,127,39,38,36,37,99,127,127,98,9,8,7,6,4,2,127,5,3,127,1,0}
127 = unbound key

[lasagnatesla]

Haven't tried doing trial and error for the config file, I hope SE will notice this and do a fix.