You are always going to have a few bad people in the game. Don't let that discourage you. Most people are relatively helpful. As for the reports you got. I am sure the person got a friend to report you. Not really sure as to why but he did what he did. If I see someone standing on a retainer bell... I just go to the next one. Some people don't honestly intend to do it but there are some that do. Just like you will find the person on the biggest mount they have to stand on a quest npc. But the community as a whole is still probably one of the best MMO communities.