https://www.youtube.com/watch?v=gu9xm8dUna8
To be clear, I do not typically follow streamers in general, or TLP, although I was aware of his existence, and had previously viewed a few of his videos over the years. I know enough to say that the guy is a 'mid to upper level' or recognized voice in the MMORPG sphere, who plays a lot of the games in the genre (a lot of games - like stuff you or I would likely never try because it just looks like garbage out of the gate).
The reason I'm posting this isn't because I'm a member of his following, but rather because of the way he approached (this go), and has previously approached FFXIV, and to wonder if it's at all indicative of how a lot of people who don't stick with the game view it.
To be frank, I'm a person who does a fair amount of story-skipping myself - I pay a decent amount of attention to the MSQ as I pass through it the first time, but side-quests and, in particular, the intra-expansion quest chains are basically of no interest to me (I feel like the game talks too much; YMMV, but I'm not appreciative of the 'stand around and chat' exposition that FFXIV has favored as its main delivery of narrative over the years). However, it seems that there are people out there who go far beyond this, and just don't read the quests... at all - like any of them. And it would appear that TLP was one of them, at least until this second try at the game.
I know that ARR's storyline was only just recently streamlined, and that has probably helped matters a lot, but I have to wonder if the game could really benefit from a 10-20 minute action-oriented 'hook' piece of content at the start... rather than having a soothing chat with Hydaelyn and then just going for a chocobo cart ride. If there was a way to... get players more invested in the plots right from the get-go, I think it might make them more apt to sit through the rather talky ARR cutscenes that followed. TLP went into this second effort pledging to himself - forcing himself - to actually read and get involved. But if the game began with a more abrupt jolt, it could go a long way to enticing people who don't have that kind of commitment to get involved immediately.
Just food for thought.