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  1. #1
    Player
    SeriousP's Avatar
    Join Date
    Aug 2021
    Posts
    8
    Character
    Serious Panda
    World
    Unicorn
    Main Class
    Scholar Lv 80

    Mac PS5 controller support

    the key mapping doesn't work properly in Mac client of FF XIV.

    Not using steam client, don't plan to connect my account to steam.

    OS: big sur 11.5.1
    controller: ps5

    connecting to mac, using gamepad controller tester. all mappings are correct.
    In game all mappings are wrong.
    (2)

  2. #2
    Player
    Kutu's Avatar
    Join Date
    Aug 2021
    Posts
    2
    Character
    Kutu Angura
    World
    Spriggan
    Main Class
    Lancer Lv 57
    Have the same problem with the xbox controller using Big Sur 11.5.1. I have tried to run the calibration tool, but it does not register that anything is being pressed.
    (1)

  3. #3
    Player
    SeriousP's Avatar
    Join Date
    Aug 2021
    Posts
    8
    Character
    Serious Panda
    World
    Unicorn
    Main Class
    Scholar Lv 80
    Tried a generic controller as well, unable to map inputs correcting in game.

    Mac FF XIV client seems to have problems with controllers?
    (1)

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Forums.

    Please provide the following information below:

    Which License are you using? (Steam/Windows/Mac)
    What Controllers have you tried so far?
    Are you launching the game through Bootcamp or 3rd party software?
    Steps taken before this issue occurs:
    Does the character stutter/lag while in-game?
    Does this only happen with Final Fantasy XIV?
    Are the Controllers 1st party (Microsoft/Sony/Nintendo) or 3rd party (Off-Brand)?

    Please provide additional information: (Select Apple Icon in top left corner > About This Mac)

    Mac Model/Year/Serial Number:
    Graphics:
    Displays information:
    Storage limit:
    Storage Usage:
    RAM/Memory:

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (1)
    Last edited by Dynratygus; 08-19-2021 at 06:43 AM.

  5. #5
    Player
    SquabbySloth's Avatar
    Join Date
    Aug 2021
    Posts
    2
    Character
    Drunken Goobbue
    World
    Diabolos
    Main Class
    White Mage Lv 47
    Quote Originally Posted by Dynratygus View Post
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Forums.

    Please provide the following information below:

    Which License are you using? (Steam/Windows/Mac)
    What Controllers have you tried so far?
    Are you launching the game through Bootcamp or 3rd party software?
    Steps taken before this issue occurs:
    Does the character stutter/lag while in-game?
    Does this only happen with Final Fantasy XIV?
    Are the Controllers 1st party (Microsoft/Sony/Nintendo) or 3rd party (Off-Brand)?

    Please provide additional information: (Select Apple Icon in top left corner > About This Mac)

    Mac Model/Year/Serial Number:
    Graphics:
    Displays information:
    Storage limit:
    Storage Usage:
    RAM/Memory:

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    Hello, I'm also experiencing the same problem getting the Mac client to properly recognize the first party Sony PS5 controller. Keybinding is impossible in ffxiv but the controller is functional in other games.

    Model Name: MacBook Pro
    Serial Number: FVFDPDZPQ05F
    Year: 2020
    Chip: Apple M1
    Total Number of Cores: 8 (4 performance and 4 efficiency)
    Memory: 8 GB
    Built-in Retina Display: 13.3-inch (2560 × 1600)
    Storage Limit: 500Gb
    (0)
    Last edited by SquabbySloth; 08-20-2021 at 08:28 AM.

  6. #6
    Player
    Dogmaghost's Avatar
    Join Date
    Mar 2021
    Posts
    2
    Character
    Akantor Blyt
    World
    Diabolos
    Main Class
    Pugilist Lv 23
    I have the exact same configuration as the first post writer. I just bought a dualsense controller since this didn't work with my elite series 2. same thing. no buttons work in the calibration screen. I haven't even tried using in game yet because I think ill cry if I realize I spent 70 dollars on a brick...
    (0)

  7. #7
    Player
    caffe_macchiato's Avatar
    Join Date
    Aug 2021
    Posts
    583
    Character
    Macchi Ato
    World
    Balmung
    Main Class
    White Mage Lv 90
    This issue persists after the most recent hotfix update on Monday, August 23.

    Which License are you using? Mac
    What Controllers have you tried so far? Sony PlayStation DualSense Wireless Controller
    Are you launching the game through Bootcamp or 3rd party software? No
    Steps taken before this issue occurs:
    1) Turn on controller and connect to Mac with Bluetooth
    2) Launch game
    3) Press any input
    Alternately, when wired via USB-C, just launch game.

    Does the character stutter/lag while in-game? No
    Does this only happen with Final Fantasy XIV? Yes
    Are the Controllers 1st party (Microsoft/Sony/Nintendo) or 3rd party (Off-Brand)? First

    Please provide additional information: (Select Apple Icon in top left corner > About This Mac)

    Mac Model/Year/Serial Number: MacBook Pro (13-inch, M1, 2020) FVFDL2C7Q05D
    Graphics: M1
    Displays information: 13.3"
    Storage limit: 256 GB
    Storage Usage: 60 GB available
    RAM/Memory: 8 GB
    (0)

  8. #8
    Player
    SeriousP's Avatar
    Join Date
    Aug 2021
    Posts
    8
    Character
    Serious Panda
    World
    Unicorn
    Main Class
    Scholar Lv 80
    This is obviously an issue with the mac client controller mapping in game.
    and seems like this is an ongoing issue from what I see from other posts.
    Since Licenses are bought based off platform, expect support for the platform, then why has this not been fixed?


    Which License are you using?
    Mac

    What Controllers have you tried so far?
    Sony PS5 controller
    Razor generic controller

    Are you launching the game through Bootcamp or 3rd party software?
    No

    Steps taken before this issue occurs:
    All mapping outside of game is correct - tested

    Does the character stutter/lag while in-game?
    No

    Does this only happen with Final Fantasy XIV?
    Yes

    Are the Controllers 1st party (Microsoft/Sony/Nintendo) or 3rd party (Off-Brand)?
    1st party - Sony PS5 controller
    3rd party - Razor generic controller

    Mac Model/Year/Serial Number:
    2019 Mac book pro 16" - 8-Core Intel Core i9
    Graphics: AMD Radeon Pro 5500M
    Storage limit:
    1 TB
    Storage Usage:
    RAM/Memory:
    32gb
    (0)

  9. #9
    Player
    SquabbySloth's Avatar
    Join Date
    Aug 2021
    Posts
    2
    Character
    Drunken Goobbue
    World
    Diabolos
    Main Class
    White Mage Lv 47
    Really hoping this is resolved soon, I also bought this DualSense controller thinking I would be able to use it in FFXIV. I'd rather not have the money go to waste as we all are aware these controllers are not cheap.
    (1)
    Last edited by SquabbySloth; 08-27-2021 at 06:47 AM.

  10. #10
    Player
    PeppermintAddea's Avatar
    Join Date
    Sep 2021
    Posts
    1
    Character
    Peppermint Dust
    World
    Balmung
    Main Class
    Botanist Lv 71

    Incorrect mapping for PS5 controller

    I spent quite some time playing around with the controller, and I'm pretty sure I figured out the issue. Hopefully this can help. The mapping for the controller is backwards, and flipped, sometimes incorrect. The only one that's "incorrect" is the triggers. If you press the triggers it "clicks" in the thumb sticks. The triangle is correct the others are flipped. Pressing circle presses x, pressing x presses square, pressing square presses circle. The directional arrows don't register at all. Then tilting the right thumb stick to the bottom presses one of the triggers, and pressing it to the right presses the other. I'm pretty sure those were the only things I can find. For me personally I'm playing on a Mac pro, and would love to be able to use a controller as I played since 2014 on ps4.
    (0)
    Last edited by PeppermintAddea; 09-12-2021 at 11:09 AM.

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