dx error 1100002

[avacyn1321]

Ive done literally every fix ive read. reinstall windows, driversn and ff14. Tried underclocking/volting. Even tried overclocking and volting. Tried dx9, still getting the error, allbeit not as often, but i get a slew of other issues on dx9. Ive tried changing from fullscreen to windowed multiple times. I am at wits end, I love the game but this issues been reoccurring everytime I come back for the last year almost more. All overlays are disabled. I've been to every forum post I have found on google dating back to 2013 to the present. Its driving me nuts. Halp plz. No gpu issues on any other games,

heres the paste from system details.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\dc012\Documents
FINAL FANTASY XIV ONLINE F:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 3.60
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16334.727MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 22990.727MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.181GB SYSTEM_FREEDISC_SPACE 16.442GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 855.657GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.342GB SYSTEM_FREEDISC_SPACE 0.309GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 445.575GB SYSTEM_FREEDISC_SPACE 94.479GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8151.887 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8167.363 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0368925.inf_amd64_05ef22929fd9ebfc\B368707\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0368925.inf_amd64_05ef22929fd9ebfc\B368707\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0368925.inf_amd64_05ef22929fd9ebfc\B368707\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0368925.inf_amd64_05ef22929fd9ebfc\B368707\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.22001.14011
SYSTEM_GRAPHICS_DRIVER_DATE 6/16/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 5 - MSI MAG274QRF (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {CC45A79F-9D81-4B19-9C0C-F92E7E56B9E6}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.20
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/1/2021 20:00:00
SYSTEM_SOUND Headset Earphone (2- Razer Kraken 7.1 Chroma)
SYSTEM_SOUND_DEVICE_ID {AE242A6E-94E2-47E4-A5E6-C7FC92088FC7}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 13.34.17.789
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/6/2014 20:00:00
SYSTEM_SOUND Speakers (2- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {DDAA7517-E0AF-408E-8B37-6771251E3866}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CC8B2BE0-AAA5-11EA-8005444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CC8B52F0-AAA5-11EA-8006444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CC8B52F0-AAA5-11EA-8007444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B9AA7F0-5298-11EB-8007444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CC8B52F0-AAA5-11EA-8008444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B9ACF00-5298-11EB-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B9AF610-5298-11EB-8009444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CC8B7A00-AAA5-11EA-8009444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B9AF610-5298-11EB-800A444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {633C87B0-5298-11EB-800C444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F12A9500-ABED-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Kraken 7.1 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F38CC7F0-ABED-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Kraken 7.1 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
Battle.net
Burning Crusade Classic
Diablo III
Dropbox
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OpenAL
Origin
Overwatch
PCSX2 - Playstation 2 Emulator
Razer Synapse
Steam
World of Warcraft
World of Warcraft Classic
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Epic Games Launcher
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Games for Windows Marketplace
AMD_Chipset_Drivers
Plants vs. Zombies™
Microsoft Visual C++ 2005 Redistributable
AMD PCI Driver
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
Realtek Ethernet Controller Driver
STAR WARS™ Battlefront™ II
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
OpenOffice 4.1.7
AMD SBxxx SMBus Driver Alpha
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Promontory_GPIO Driver
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.16.0
NVIDIA PhysX
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Action Replay PowerSaves 3DS version 1.55
Dragon Age™ II
AMD GPIO2 Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Games for Windows - LIVE Redistributable
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
OldSchool RuneScape Launcher 1.2.7
Vortex
7-Zip 19.00 (x64)
AMD Software
Genshin Impact
Microsoft 365 Apps for enterprise - en-us
RuneScape Launcher 2.2.7
Fable III
Destiny 2
Cyberpunk 2077
STAR WARS™ Battlefront™ II
Halo Infinite - Insider
Old School RuneScape
Mass Effect
STAR WARS™ Knights of the Old Republic™ II: The Sith Lords™
The Elder Scrolls IV: Oblivion
Warframe
Mass Effect 2
Cuphead
FINAL FANTASY XIII
Savage Lands
Town of Salem
DARK SOULS™ II: Scholar of the First Sin
Wurm Unlimited
Dragon's Dogma: Dark Arisen
Hollow Knight
DARK SOULS™ III
Fallout 4
Necropolis
Layers of Fear
Blackwake
Magicka
Tales of Berseria
Golf With Your Friends
Wallpaper Engine
Divinity: Original Sin 2
Dragon Age: Origins - Ultimate Edition
The Elder Scrolls V: Skyrim Special Edition
Left 4 Dead
NieR:Automata™
Left 4 Dead 2
Warhammer: Vermintide 2
DARK SOULS™: REMASTERED
PLAYERUNKNOWN'S BATTLEGROUNDS
Monster Hunter: World
Black Desert Online
Devil May Cry 5
Yono and the Celestial Elephants
FINAL FANTASY XV WINDOWS EDITION
Neverwinter Nights: Enhanced Edition
Phasmophobia
Sekiro™: Shadows Die Twice
Valheim
Among Us
Halo: The Master Chief Collection
Spyro™ Reignited Trilogy
TeamSpeak 3 Client
AMD Settings
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
RyzenMasterSDK
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
Epic Games Launcher Prerequisites (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Virtual Controller version 1.0.7.0
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
AMD WVR64
Branding64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Update Health Tools
AMD User Experience Program Installer
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
AMD DVR64


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00003130
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00000240
C:\Program Files (x86)\Razer\Razer_Kraken71Chroma_Driver\Drivers\SysAudio\Kraken71ChromaHelper.exe 00003F9C
C:\Program Files (x86)\Razer\Synapse3\AudioVisualizer\ChromaVisualizer.exe 0000365C
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000035C8
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000028E4
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000046D0
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00002BB8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21062.150.0_x64__8wekyb3d8bbwe\YourPhone.exe 00000670
C:\Windows\Explorer.EXE 00001438
C:\Windows\System32\RuntimeBroker.exe 000027D4
C:\Windows\System32\smartscreen.exe 00004758
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000133C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002B08
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000044A8
C:\Windows\system32\DllHost.exe 000002B8
C:\Windows\system32\SettingSyncHost.exe 00002D30
C:\Windows\system32\sihost.exe 000043E4
C:\Windows\system32\svchost.exe 00003880
C:\Windows\system32\taskhostw.exe 00004440
D:\SteamLibrary\steamapps\common\wallpaper_engine\wallpaper32.exe 00003198
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000014B0
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000462C
F:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003D2C
F:\Steam\steam.exe 00001E54

[avacyn1321]

No one has any other possible sououtions?

[Mistrin]

Download the KB5004296 update from windows update center. It's not an issue with your hardware, FFXIV is triggering a bug in windows causing 110000002 error to appear (i've got the same CPU and GPU and i've been fighting the same boat, expect my whole computer crashes because of a driver timeout because of this error). KB5004296 is a optional patch Microsoft put out on July 29th (idk why it's optional) that fixes some bugs that have been appearing in video games / video game services. It's helped stop that error from appearing so far for me at least.

[Lucas_Angelini]

Will Yoshi-P ever solve this crash? It's getting very tiring, annoying, tried every single advice in the book, and I'm about to give up. And I'm using a gaming laptop with Nvidia GTX 980M. If people say it's a driver issue, then I'm afraid I'll have to save up for a new computer.

[Mistrin]

Will Yoshi-P ever solve this crash? It's getting very tiring, annoying, tried every single advice in the book, and I'm about to give up. And I'm using a gaming laptop with Nvidia GTX 980M. If people say it's a driver issue, then I'm afraid I'll have to save up for a new computer.

It's a Windows issue, not a driver issue. FFXIV is just a catalyst that's causing a bug within windows causing DirectX to wig out. 11000002 Error specifically is because of windows atm. Other DX errors kinda varies. If you look at my previous comment above you, there's a optional update (KB5004296) currently that addresses several gaming related issues.

[Klao]

If this is a Windows problem, why then does not everyone have this problem?On my 2nd computer there is also the Windows itself, but there are no problems on it.

[Lucas_Angelini]

I tried to find ways to rollback but it's not letting me install it since I have the August update installed.

[Mistrin]

Because not everyone has the same configuration of hardware and software? The issue itself is certain software (not FFXIV) is conflicting with windows (power management and game mode specifically) and causing some bugs to appear (low frame rates, horrible performance, in FFXIV's case, DX crashing), and FFXIV is being the nail that drives it home.