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  1. #1
    Player
    GadiusX's Avatar
    Join Date
    Aug 2021
    Posts
    1
    Character
    Gadius Gadiusx
    World
    Cactuar
    Main Class
    Conjurer Lv 90

    Square Enix NA store checkout error tryng to pre-order Endwalker (PC)

    Greetings, i have a problem and its driven me crazy.

    Im tryng yo support FF14 buying pre-order Endwalker (as well to get those earrings bonus) but its impossible using Square Enix NA store (i tried on SE EU store and i had to problem getting into checkout)

    **For context i bought the Complete-Edition last week with no problems at all in SE NA store.


    Steps to reproduce:
    1-Add Endwalker standar edition (pc) to cart (logged or as guest, its the same result)
    2- Proceed to Checkout
    3- Payment and Review options are hidden (but for a brief moment i can see how PAYMENT option is visible with several inputs)


    Help me please!!!





    Reference of Reddit original post: https://www.reddit.com/r/ffxiv/comme...psl/?context=3
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  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the Online Store Support Team.

    This thread will be moved to 'Separate Support Required'
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