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  1. #1
    Player
    deadbyfaith's Avatar
    Join Date
    Sep 2013
    Posts
    20
    Character
    Khuma Tsuki
    World
    Ultros
    Main Class
    Archer Lv 80

    Issues after upgrading to Windows 11

    As the title aptly states, I'm having some issues with FFXIV with Windows 11 right now. The preview version just came out and my laptop automatically updated to it. So far, Windows 11 is pretty cool, but... the issue I'm having is this...

    Everything is loading just fine and rather faster than normal... but as soon as it actually loads my character in the game, it freezes the screen. If I tab out, it runs just fine (I have 2 monitors). But if I focus back on the game, it freezes again.

    I was thinking it was a power consumption issue but everything checks out there. I've made sure my Nvidia card is the one selected for the game and just about everything else I can think about in regards to making this run properly. It "fixed" itself after a while... but as soon as I went to a new area, froze again.

    Anybody else having this issue or know what's going on? Maybe something I haven't thought of?
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  2. #2
    Player
    deadbyfaith's Avatar
    Join Date
    Sep 2013
    Posts
    20
    Character
    Khuma Tsuki
    World
    Ultros
    Main Class
    Archer Lv 80
    UPDATE: This appears to be an issue with the Borderless Windowed setting of the game. I don't think Windows 11 fully understand what a Borderless Windowed application is. Changing to Windowed works and changing to Full Screen works.

    I will say, teleporting into Limsa, every name is instantly visable now. My laptop didn't do that before Windows 11. xD Weird.
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  3. #3
    Player
    Casti_EL's Avatar
    Join Date
    Nov 2020
    Location
    Gridania
    Posts
    193
    Character
    Casti Elensar
    World
    Gilgamesh
    Main Class
    Astrologian Lv 100
    It may driver related. Keep in mind Windows 11 is still in Beta/Testing so not available main-stream yet (you can sign up for insider preview to try it out by MS themselves have said it's not suitable for main-use systems as there's still testing/bugs to sort). As a result, you might not get any support on issues like this until Win11 becomes mainstream. I'm sure the dev's will/have tested the game prior to Win11 release, but there's also graphics drivers and the like that could be a factor.
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    Casti Elensar
    Gilgamesh (Aether)
    Validation <<ERROR>>

  4. #4
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    This thread will be moved to the 'Closed Concerns' sub forum as the issue has been resolved.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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