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  1. #1
    Player
    Celestian's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Celestian Starseeker
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 50
    I opened an ticket on the support site a week ago with this same issue but have not received a human response yet. I realize that FFXIV is receiving a well deserved surge of popularity but I am curious what time frame should I expect a reply? Ticket #17280946.

    Thanks!
    (0)
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    Celestian Starseeker, Gilgamesh

  2. #2
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,513
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Hi, when a system reboots on some operations then it is usually a sign that the hardware has some issues. It can be defect memory or your PSU is too weak or something overheats etc.


    Cheers
    (1)
    Last edited by Larirawiel; 08-09-2021 at 06:19 PM.

  3. #3
    Player
    Celestian's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Celestian Starseeker
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Larirawiel View Post
    Hi, when a system reboots on some operations then it is usually a sign that the hardware has some issues. It can be defect memory or your PSU is too weak or something overheats etc.


    Cheers
    Aye, I've seen the same mentioned via google search. However the system is brand new, is running a thermaltake 850 on a nvidia 3090. Memory and cpu tests indicate no problems.

    It also runs various other games (some much more graphically intense) and do not cause any issues.

    I thought maybe it was overlays from discord but that doesn't seem to be the cause either.
    (0)
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    Celestian Starseeker, Gilgamesh