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  1. 08-10-2021 12:13 AM #5
    Kirika-
    Player
    Kirika-'s Avatar
    Join Date
    Nov 2017
    Posts
    559
    Character
    Kirika Yuumura
    World
    Faerie
    Main Class
    Bard Lv 100
    Is this crash a "suddenly the screen turns off and the computer reboots" thing, or do you get any pop-up crash info or BSOD with crash report info?
    If its just "screen off/reboot" thing, then disable Automatic Restart in Advanced System Properties.
    1. Press Windows Key + R and type SystemPropertiesAdvanced
    2. Select Settings in the Startup and Recovery section
    3. Uncheck "Automatically restart"
    4. Click OK and close out the System Properties window, then reboot the computer


    Now, if the computer crashes due to a software issue or a problem with the game or drivers, you will be able see to what has happened software wise.
    If the computer however still restarts as it has been, then it is a hardware or BIOS issue
    (1)
    Last edited by Kirika-; 08-10-2021 at 12:18 AM.
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