Errors 2002/90002/900006

[lezard21]

Starting my own thread for this issue since I tried contacting live chat support TWICE yesterday and both times my ticket was closed because "they had no reports on servers having issues so you should Troubleshoot to see if it's not a problem on your side" despite there being 2 threads with reports by multiple different people on the past days. If you are having this issues as well I encourage you post your own thread as well instead of doing the sensible thing of posting everything in one thread to avoid bloating, since otherwise the problem is "not reported".

Problem started August 10th at around 18:00 GMT-3. I'm from Argentina and I play on Primal but also have an alt on Chaos. Since the aforementioned time I have been unable to stay logged in to the game for more than 10 minutes without getting kicked out with an error 90002/90006 and sometimes even not making it to the login lobby before getting an error 2002. This problem ONLY EXISTED WHEN TRYING TO LOG IN TO NA DATA CENTRES. I experienced this problem mostly on Primal, but to double check I created a new character on Aether and experienced the same problem of getting disconnected after a few minutes.

I could log in to lobby and characters in Chaos without any issue.

To me this sounds like a problem related with the overpopulation of NA servers. Since Square has stated to be having difficulties procurring the microchips for upgrading the servers, I recommend you temporarily disable Free Trial account creation. The game experience of customers that pay should have priority over customers that don't pay.