Cannot register chocobo to Race Chocobo Trainer in Golden saucer.

[Soldiermedic]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 28 July 2021
Frequency: Each time I attempt to.
World name: Famfrit
Character name: Calis Thiera
Retainer name: N/A
NPC name: Race Chocobo Trainer
Monster name: N/A
Class/Level: lvl 73 Machinist
Party or solo: Solo
In-game time: 11:41
Area and coordinates: Golden Saucer Chocobo race area
Housing: N/A
Steps:
1. Go to Golden Saucer and go to Chocobo race area.
2. Race Chocobo registrar tells you to go to Bentbranch Meadows and retrieve a chocobo certificate.
3. Receive the chocobo certificate from Bentbranch Meadows
4. Return to Golden saucer and talk to Race Chocobo trainer
5. Inventory auto opens and certificate is selectable, but no actions are available with it.

*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: AT&T
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Soldi\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1002
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8078.020MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16023.984MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 150.000GB SYSTEM_FREEDISC_SPACE 20.253GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 780.910GB SYSTEM_FREEDISC_SPACE 36.242GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1660 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1660 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5992.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4039.010 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7141
SYSTEM_GRAPHICS_DRIVER_DATE 7/11/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 530
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY7
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4039.010 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1360 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_01f650eb8aa9ab5d\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_01f650eb8aa9ab5d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_01f650eb8aa9ab5d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_01f650eb8aa9ab5d\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.0100.9466
SYSTEM_GRAPHICS_DRIVER_DATE 3/29/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Panasonic-TV (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D20E248B-5FA3-4512-81D7-740DBF99A571}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/2/2021 19:00:00
SYSTEM_SOUND SONY TV (Intel(R) Display Audio)
SYSTEM_SOUND_DEVICE_ID {204F0A72-B5AB-4217-96AC-90A4A7EF5C3D}
SYSTEM_SOUND_DEVICE_NAME IntcDAud.sys
SYSTEM_SOUND_DRIVER_VERSION 10.26.0.9
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/2/2019 19:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {D15527A9-7A31-4BD5-B3DE-5C4435749D38}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 19:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {83FC9428-C154-4CE6-8A9D-61534F92FEA2}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/19/2017 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FB754E40-C40D-11EB-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FB7B8FD0-C40D-11EB-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FB7BB6E0-C40D-11EB-8005444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FB6D10E0-C40D-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
downtime-logs - Discord
Mail
Inbox - Outlook ‎- Mail
Settings
Settings
Calculator
Calculator
NVIDIA GeForce Overlay
Microsoft Text Input Application
ASUS_Manager Ai_ChargerII_TrayIcon


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Canon My Image Garden
Canon My Image Garden Design Files
Canon PRO-100 series On-screen Manual
Canon PRO-100 series User Registration
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon My Printer
Canon Quick Menu
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon IJ Scan Utility
Canon Utilities Digital Photo Professional 4
Canon Easy-WebPrint EX
Canon Utilities EOS Lens Registration Tool
Google Chrome
Canon IJWCS - Common Profile Extention Data
Canon IJWCS - PRO-1 series Extention Data
Canon IJWCS - PRO-10 series Extention Data
Canon IJWCS - PRO-100 series Extention Data
CyberLink PhotoDirector 3
CyberLink PowerDirector 10
Kaspersky Security Cloud
Kaspersky Password Manager
Kaspersky VPN
MAGIX Content and Soundpools
Malwarebytes Anti-Malware version 2.2.1.1043
Microsoft Edge
Microsoft Edge Update
MusicBrainz Picard
ASUS Music Maker
Canon Print Studio Pro
SightSpeed (remove only)
VLC media player
Winamp
Windows Live Essentials
Windows Live UX Platform
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Cisco PEAP Module
Junk Mail filter update
Windows Live Writer Resources
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
AutoUpdate
MSXML 4.0 SP3 Parser
Windows Live Photo Common
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
FINAL FANTASY XIV ONLINE
ASUS Command - Ai Booting
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ASUS Command - Backup & Recovery
CyberLink PhotoDirector 3
Firebird SQL Server - MAGIX Edition
Microsoft ASP.NET MVC 4 Runtime
Windows Live Communications Platform
Launcher Prerequisites (x64)
AEGIS II - Boost Launcher
Intel® Security Assist
Kaspersky Security Cloud
AudioWizard
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Xingtone Ringtone Maker
Cisco EAP-FAST Module
Windows Live UX Platform Language Pack
Windows Live Installer
Windows Live Essentials
ASUS Command - Update
AEGIS II - Threshold Setting
Microsoft Visual C++ 2005 Redistributable
Windows Live Writer
DivX
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.26.28720
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
MSVCRT
MSVCRT110
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Microsoft Office Access database engine 2007 (English)
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
AEGIS II - GameALive
ASUS Command - Ai Charger II
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
REALTEK Bluetooth Driver
REALTEK Wireless LAN Driver
Apple Software Update
Epic Games Launcher
AEGIS II
Adobe Refresh Manager
Adobe Acrobat Reader DC
Cisco LEAP Module
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Windows Live PIMT Platform
Free CR2 to JPG Converter
Kaspersky Password Manager
InstallRoot
Windows Live Mail
Windows Live Mail
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Intel(R) Chipset Device Software
Photo Common
Apple Application Support (32-bit)
Windows Live SOXE
MSVCRT_amd64
Windows Live SOXE Definitions
ASUS Command - Power Manager
D3DX10
ASUS Command - PC Cleanup
Asmedia USB Host Controller Driver
AEGIS II - Lighting
AEGIS II - System Usage
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
ASUS App Box
Realtek High Definition Audio Driver
ASUS Command
Kaspersky VPN
Canon Laser Printer/Scanner/Fax Extended Survey Program
Canon LBP6030 6040 6018L Uninstaller
CCleaner
Fantasy Grounds
Gramblr
Microsoft Office Home and Student 2016 - en-us
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Terraforming Mars
Vulkan Run Time Libraries 1.0.11.1
Vulkan Run Time Libraries 1.0.5.1
Canon MX920 series MP Drivers
Canon PRO-100 series Printer Driver
ASUS Music Maker Soundpools
Update for Windows 10 for x64-based Systems (KB4023057)
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
DriversCloud.com (64 bits)
Windows Live MIME IFilter
Intel(R) Rapid Storage Technology
Intel(R) Chipset Device Software
Intel(R) ME UninstallLegacy
Bonjour
Intel(R) Management Engine Components
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
ASUS Music Maker
iTunes
Intel(R) Rapid Storage Technology
Apple Mobile Device Support
Apple Application Support (64-bit)
Intel® Trusted Connect Service Client
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Update Health Tools
iCloud
Canon Laser Printer/Scanner/Fax Extended Survey Program
MTG Arena
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Application Error Reporting
Backup and Sync from Google
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Intel(R) Management Engine Components
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
CyberLink PowerDirector 10
NVIDIA Graphics Driver 471.41
NVIDIA GeForce Experience 3.23.0.74
NVIDIA Optimus Update 38.0.8.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.8.0
NVIDIA FrameView SDK 1.1.4923.29968894
NVIDIA SHIELD Streaming
GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
NVIDIA HD Audio Driver 1.3.38.60
NVIDIA Install Application
NVIDIA ABHub
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NVIDIA Container
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NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720
WinZip 18.0
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720
Chief Architect Premier X11 (64 bit)
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Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe 00002F4C
C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE 00003054
C:\Program Files (x86)\Canon\Quick Menu\CNQMUPDT.EXE 00002F08
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe 00002A9C
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\secd.exe 000037E8
C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleChromeDAV.exe 00002C84
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe 000026E4
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe 000032A8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003BC0
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Password Manager 9.0.2\kpm_tray.exe 000033C8
C:\Program Files (x86)\Kaspersky Lab\Kaspersky VPN 5.3\ksdeui.exe 00003238
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003AF0
C:\Program Files (x86)\Roxio\Media Experience\DMXLauncher.exe 00002038
C:\Program Files\Google\Drive\googledrivesync.exe 00002F88
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00002920
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003D1C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000026BC
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002B08
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 000011DC
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.6282.0_x64__8wekyb3d8bbwe\GameBar.exe 00000C30
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.6282.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00003F14
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21052.124.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003998
C:\Program Files\WindowsApps\ReaderNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe 00002F64
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13426.20920.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00002B18
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13426.20920.0_x64__8wekyb3d8bbwe\HxTsr.exe 00004570
C:\Users\Soldi\AppData\Local\Discord\app-1.0.9002\Discord.exe 00003530
C:\Users\Soldi\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00001E8C
C:\WINDOWS\Explorer.EXE 00002944
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000474C
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00003F3C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002EE4
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002CD0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002DA4
C:\WINDOWS\splwow64.exe 0000322C
C:\WINDOWS\system32\ApplicationFrameHost.exe 000019A8
C:\WINDOWS\system32\DllHost.exe 00001E5C
C:\WINDOWS\system32\SettingSyncHost.exe 000044A0
C:\WINDOWS\system32\cmd.exe 00004378
C:\WINDOWS\system32\conhost.exe 000041D8
C:\WINDOWS\system32\sihost.exe 00002764
C:\WINDOWS\system32\svchost.exe 00004B34
C:\WINDOWS\system32\taskhostw.exe 0000293C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000CC4
C:\Windows\System32\RuntimeBroker.exe 000042B4
C:\Windows\System32\SecurityHealthSystray.exe 0000337C
C:\Windows\System32\SystemSettingsBroker.exe 00004154
C:\Windows\System32\oobe\UserOOBEBroker.exe 00004474
C:\Windows\System32\smartscreen.exe 00002C6C
D:\Shedric Staley\Saved Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00004CB8
D:\Shedric Staley\Saved Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003534

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


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[Jeeqbit]

5. Inventory auto opens and certificate is selectable, but no actions are available with it.

Can you be more specific? If you drag the certificate into the menu doesn't it let you proceed? Do you have a picture? You can upload to a picture upload site.

[Soldiermedic]

Can you be more specific? If you drag the certificate into the menu doesn't it let you proceed? Do you have a picture? You can upload to a picture upload site.

There is no menu to drag it into. I can't figure out how to upload the screenshots of it as well.

[Soldiermedic]

https://imgur.com/gallery/epl0Puk

https://imgur.com/gallery/epl0Puk

Forgive me, the pictures are not in order. It's me arriving at the trainer, interacting with her and her asking for the certs, then my menu opening, and me selecting the certificate, but having nowhere to drop it.


Never mind, there is a second menu I never knew existed and I found it....