Lost item to disconnect shortly after zoning

[Truefaith87]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Always (?)
Frequency: Always (?)
World name: Coeurl
Character name: Tama Seiryu
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Any/all
Party or solo: Both
In-game time: 8:41 AM
Area and coordinates: Ul'dah, Steps of Nald, X 11.7, Y 9.2
Housing: N/A
Steps: Follow below to best of my ability
1. Zone into Ul'dah inn room to pick up weapon (Ultimate Nothung from Epic of Alexander) to friend. Take weapon out of armory.
2. Leave inn room, switch to weapon, 90,002 error happens, disconnect from server, followed be 2002 lobby connection error.
3. Log back in, weapon is gone and not in armory, glamour dresser, or anywhere.

Connection Specs
- Type of internet connection/provider: 2.4G Wifi connection, Spectrum wireless
- Modem maker/model number: Ubee, unsure of model #, no sticker on modem

■ PC Specs N/A offhand, Easily runs game at 120+ FPS at max settings, 16GB of RAM

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

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Should anymore info be needed, please reply here or contact, will provide any possible info I can. Thank you for your time and help, whether it be all or none.

[Jeeqbit]

What happens if you do /isearch Ultimate?