I need help figuring out how to fix this issue. I have a PS4 Pro, and while playing the game, all my skills in the cross hotbar just reset to default. Inventory that was initially sorted, is no longer sorted. All my gearsets were gone. I think the only thing that didn't change was the HUD Layouts. I've never had this issue on PC before, but I also know that on PC you can just download the settings externally and save it somewhere as a backup, but I don't see that option for the PS4?

Edit: The PC and PS4 are different accounts.

The first time this happened was when I haven't played this in a few months, came back, and everything was reset to default, and all my saved gearsets were gone. Then it happened again earlier today, not sure what the cause was, but in the middle of playing, all of my hotbars were reset, and everything else too went back to default, except the HUD layout. Why is this happening?

Please help, can't play this game if I have to manually set everything up over and over again.

Edit: TLDR list of issues
1. Cross hot bar getting reset to default
2. Saved gearsets getting deleted
3. Item sorting resets to default