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  1. #1
    Player
    AudioSamurai's Avatar
    Join Date
    Jul 2021
    Posts
    1
    Character
    Oblivianna Pentagloom
    World
    Louisoix
    Main Class
    Arcanist Lv 75

    "An Error has occurred, Please log in again" PS4/PS5

    Since patch 5.58 when I start up the game on my PS5 and try to log in I am greeted by the message "An Error has occurred, Please log in again" I have tried logging in multiple times since this message appeared on the 20th July 2021, sometimes even leaving several hours between attempts. I am unsure what could be causing this as i can still log into the Forums, Lodestone and Mogstation with my account but am unable to get past the Login on the game launcher.
    I have tried Uninstalling the Game and doing a fresh reinstall of both the PS4 and PS5 versions, both meet the same Message when entering ID and Password and pressing Login.
    I have also tried Port Forwarding my PS5 and even completely disabling my Router's Firewall but this does't change the out come.
    I am also not the only member of my house hold playing Final Fantasy XIV as my brother has a console set up and has no issues logging into his account from his console. We are both using Wired connections and have been playing together for well over 5-6months without issue. I have even successfully logged into my account on his PS5 but cannot from my own!
    Hopefully you can help me with this issue as I have tried to submit a ticket only to be greeted by a "service is currently unavailable" message
    Thanks in advance
    (0)
    Last edited by AudioSamurai; 07-24-2021 at 06:17 AM.