I have also been encountering this for the last few months. I thought this was a discord issue as I would disconnect/reconnect during raids while on VC. I have troubleshooted everything razer themselves has suggested and found no issues; until I open final fantasy XIV. I'm on a MSI Leopard pro laptop also with razer kraken kitty headphones. This is unbearably annoying when playing as when I disconnect I basically can't get sound back until I re-open the game. The headphones connect via usb and not through the headphone jack.

Sound enhancements and surround sound are off, this must be an issue on SE's end.