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  1. #1
    Player
    Moogly900's Avatar
    Join Date
    May 2021
    Posts
    59
    Character
    Lighting Kasuga
    World
    Lich
    Main Class
    Marauder Lv 51

    How to deactivate my account?

    I don't want to play FFXIV anymore, and I want to deactivate my account including my subscription. Any idea how?
    (2)

  2. #2
    Player WoW's Avatar
    Join Date
    Jun 2019
    Posts
    284
    Character
    Marco Polo
    World
    Sargatanas
    Main Class
    Marauder Lv 30
    Violate section 3.3 and a GM will do all the work for you.
    (3)

  3. #3
    Player
    Kes13a's Avatar
    Join Date
    May 2020
    Location
    Gridania
    Posts
    2,841
    Character
    Etherea Stormaire
    World
    Zalera
    Main Class
    White Mage Lv 100
    if you use steam, go into the game settings, remove payment method and deactivate.

    if you use SE go into mogstation, under Manage Service Options you can deactivate your subscription and account.

    best of luck in your journey
    (5)

  4. #4
    Player
    znushu's Avatar
    Join Date
    Nov 2018
    Location
    Gridania
    Posts
    182
    Character
    Vylesha Eumoilhar
    World
    Gilgamesh
    Main Class
    Blue Mage Lv 70
    1: click "Manage Service Options"
    2: then click "Cancel Service Account" just under your Service Account Status

    If your wish to perma delete your account just go through the normal process for deleting your square enix account.
    Sorry to see you go
    (2)

  5. #5
    Player
    Elissar's Avatar
    Join Date
    May 2020
    Location
    Ul'dah
    Posts
    502
    Character
    Ellisar Loravalur
    World
    Behemoth
    Main Class
    Black Mage Lv 90
    Oh that's sad
    Why you don't want to?
    If you really want to deactivate it, you can find detailed info here: https://support.eu.square-enix.com/f...vice%20Account.
    (1)

  6. #6
    Player
    Fayt1203's Avatar
    Join Date
    Oct 2017
    Location
    Limsa Lominsa
    Posts
    441
    Character
    A'shtola Rhul
    World
    Zodiark
    Main Class
    Dancer Lv 100
    You have to go on the Mog station and go to your account then scroll down you will see it
    (1)
    The seas continue to rise while the lesser moon continues to fall, and ilm by ilm, the world becomes ever more unlike itself, without the illumination of knowledge, we but vainly flail as specters in the dark.

  7. #7
    Player
    TourmalineDreams's Avatar
    Join Date
    Jul 2021
    Location
    Ul'dah
    Posts
    1
    Character
    Eressi Vheo
    World
    Goblin
    Main Class
    Scholar Lv 70
    How to Cancel Subscription
    https://support.na.square-enix.com/f...22&id=496&la=1

    How to Cancel Account
    https://support.eu.square-enix.com/f...20&id=612&la=2

    While I've never done either of these things, hopefully these links and the other posts are enough to help you out. Just to be on the safe side I would cancel the subscription before I canceled the account. Best of luck!
    (2)

  8. #8
    Player
    Moogly900's Avatar
    Join Date
    May 2021
    Posts
    59
    Character
    Lighting Kasuga
    World
    Lich
    Main Class
    Marauder Lv 51
    Quote Originally Posted by Elissar View Post
    Oh that's sad
    Why you don't want to?
    If you really want to deactivate it, you can find detailed info here: https://support.eu.square-enix.com/f...vice%20Account.
    Not much reason really. Just very disinterested with the game and it's ambiguous lore. Thinking in going back to ESO.
    (7)

  9. #9
    Player
    Elissar's Avatar
    Join Date
    May 2020
    Location
    Ul'dah
    Posts
    502
    Character
    Ellisar Loravalur
    World
    Behemoth
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by Moogly900 View Post
    Thinking in going back to ESO.
    It's fine! good luck.
    ESO have an amazing atmosphere and lore too...unfortunately i didn't liked that much because the progression is excessively free..i don't feel like a real progress, lol.
    Have fun!
    (3)

  10. #10
    Player
    Iscah's Avatar
    Join Date
    Nov 2017
    Posts
    14,001
    Character
    Aurelie Moonsong
    World
    Bismarck
    Main Class
    Summoner Lv 90
    Quote Originally Posted by Moogly900 View Post
    Not much reason really. Just very disinterested with the game and it's ambiguous lore. Thinking in going back to ESO.
    What ambiguous lore? We're partway through the story still; it would be stranger if there weren't still some unsolved mysteries.

    I'm honestly confused what would be offputting about it.
    (1)

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