Hi!I've been able to play ffxiv on my laptop for months,but since las week I can't launch the game,it keeps giving me a fatal direxct error(10000000).I've tried reinstalling from 0,updating drivers,windows and a lot of suggestions I read in this forum without succeding.
I've made the display thing.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\jose_\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64 bits (6.2, compilación 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS E16J9IMS.309
SYSTEM_LANGUAGE español (configuración regional: español)
SYSTEM_MEMORY 16303.848MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 20303.848MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.177GB SYSTEM_FREEDISC_SPACE 120.508GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 914.154GB SYSTEM_FREEDISC_SPACE 683.157GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 4021.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8151.924 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_24de78387e6208e4\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_24de78387e6208e4\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_24de78387e6208e4\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_24de78387e6208e4\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.20.0100.6373
SYSTEM_GRAPHICS_DRIVER_DATE 11/18/2018 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglés
0.0
SYSTEM_GRAPHICS_PIXEL_SHADER 0.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_NO_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1050
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_12434f9db2b78206\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_12434f9db2b78206\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_12434f9db2b78206\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_12434f9db2b78206\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7111
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2021 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglés

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Altavoces (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4A163E41-DDA7-4B6E-9EA4-35D543D61D0F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8186
SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 6/14/2017 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1E2E590-65BC-11E7-8003444553540000}
SYSTEM_INPUT_NAME MSI EPF USB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1DF8A30-65BC-11E7-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1E8B1F0-65BC-11E7-8007444553540000}
SYSTEM_INPUT_NAME Radio Switch Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1E9C360-65BC-11E7-8008444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

SCM
FFXIVLauncher
Microsoft Text Input Application
NVIDIA GeForce Overlay
DX11.exe errors that I cannot fix, been stumped for months - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Shockwave Player 12.3
MSI Afterburner 4.6.4 Beta 3
AutoFirma
Bit4id - Universal MW 1.4.10.404
CCleaner Browser
Citrix Receiver 4.12
Configurador FNMT
Google Chrome
MSI Remind Manager
Battery Calibration
Help Desk
BurnRecovery
CyberLink PowerDVD 12
Dragon Center
Sizing Options
MEGAsync
Microsoft Edge
Microsoft Edge Update
WebView2 Runtime de Microsoft Edge
Norton Online Backup
Norton 360
Origin
RivaTuner Statistics Server 7.3.2 Beta 2
Steam
Uplay
Citrix Web Helper
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Nahimic 2
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
MSXML 4.0 SP3 Parser
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Intel® PROSet/Wireless Software
Java 8 Update 241
Citrix Authentication Manager
FINAL FANTASY XIV ONLINE
Microsoft XNA Framework Redistributable 4.0
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Online Plug-in
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Citrix Receiver Inside
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
MSI Remind Manager
Epic Games Launcher
Configurador_FNMT
Java Auto Updater
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26405
Realtek Card Reader
Microsoft .NET Core SDK - 2.1.200 (x64)
Intel(R) Chipset Device Software
swMSM
Battery Calibration
Norton Online Backup
Microsoft Visual C++ 2005 Redistributable
Citrix Receiver(USB)
Self-service Plug-in
GameInput Redistributable
Help Desk
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2005 Redistributable
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
BurnRecovery
Citrix Receiver(DV)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
XSplit Gamecaster
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Microsoft Visual C++ 2005 Redistributable
Google Update Helper
Simulationcraft(x86) version 7.3.0.02
Adobe Refresh Manager
Adobe Acrobat Reader DC - Español
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
CyberLink PowerDVD 12
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Citrix Receiver (Redirección de HDX para Flash)
Dragon Center
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Asistente para actualización a Windows 10
Citrix Receiver(Aero)
Sizing Options
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
Asmedia USB Host Controller Driver
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Windows Desktop Runtime - 3.1.0 (x64)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Paquete de controladores de Windows - libusbK Nintendo Switch APX Mode (04/27/2014 3.0.7.0)
RSI Launcher 1.4.0
CCleaner
DriverFix 4.2021.1.29
Windows Driver Package - Dirección General de la Policía (UMPass) SmartCard (11/14/2019 1.0.2.9)
KB9X Radio Switch Driver
Genshin Impact
Mozilla Firefox 59.0.1 (x64 en-US)
Mozilla Firefox 89.0.2 (x64 es-ES)
Mozilla Maintenance Service
Microsoft 365 - es-es
Stardew Valley
Yu-Gi-Oh! Duel Links
SteelSeries Engine 3.8.1
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.42.0
Vulkan Run Time Libraries 1.0.42.0
Vulkan Run Time Libraries 1.0.42.0
VdhCoApp 1.6.1
WinRAR 5.40 (64-bit)
ApoDispatchConfigurator
Intel® PROSet/Wireless WiFi Software
ProductNSConfigurator
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 241 (64-bit)
Microsoft .NET Core Host FX Resolver - 2.0.7 (x64)
UIInstallUpgrade
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Chipset Device Software
Intel(R) Rapid Storage Technology
Microsoft .NET Core Host - 2.0.7 (x64)
Intel(R) Management Engine Components
Microsoft .NET Core Runtime - 2.0.7 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Microsoft Visual Studio Installer
Intel® Trusted Connect Service Client
Microsoft .NET Core Host FX Resolver - 3.1.0 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft ASP.NET Core 2.0.8 Runtime Package Store (x64)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26405
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Controlador de gráficos 471.11
NVIDIA GeForce Experience 3.23.0.74
NVIDIA Optimus Update 38.0.8.0
NVIDIA Software del sistema PhysX 9.19.0218
Actualización de NVIDIA 38.0.8.0
NVIDIA FrameView SDK 1.1.4923.29968894
NVIDIA SHIELD Streaming
GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.23.0.74
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft VC++ redistributables repacked.
MSI True Color
Citrix Gateway Endpoint Analysis
Intel(R) PRO/Wireless Driver
SonicMapperConfigurator
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26405
Microsoft .NET Core Host - 3.1.0 (x64)
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft .NET Core Runtime - 3.1.0 (x64)
SCM
WinZip 17.5
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Samsung USB Driver for Mobile Phones
Instalable DNIe
Microsoft Windows Desktop Runtime - 3.1.0 (x64)
Intel(R) Management Engine Components
AudioLaunchpadConfigurator
Microsoft Update Health Tools
ProductDaemonSetup
LauncherSetup
Intel(R) Rapid Storage Technology
Microsoft .NET Core SDK - 2.1.200 (x64)
CheckDevicesConfigurator
Nahimic2UISetup


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe 00003978
C:\Program Files (x86)\CyberLink\PowerDVD12\PDVD12Serv.exe 00003554
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000834
C:\Program Files (x86)\MSI\Dragon Center\Dragon Center.exe 00003034
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001274
C:\Program Files (x86)\Norton Security\Engine\22.21.5.44\NortonSecurity.exe 00002734
C:\Program Files (x86)\SCM\SCM.exe 00000938
C:\Program Files\CCleaner\CCleaner64.exe 00002F50
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00002560
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003354
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002778
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00002B04
C:\Program Files\Portrait Displays\MSI True Color\MsiTrueColor.exe 00000FE4
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 000017CC
C:\WINDOWS\Explorer.EXE 0000066C
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_24de78387e6208e4\igfxEM.exe 000004F4
C:\WINDOWS\System32\SynTPEnh.exe 0000290C
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002304
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000029EC
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002914
C:\WINDOWS\system32\ApplicationFrameHost.exe 000010E8
C:\WINDOWS\system32\DllHost.exe 00002648
C:\WINDOWS\system32\SearchFilterHost.exe 00002B98
C:\WINDOWS\system32\SettingSyncHost.exe 00002EC0
C:\WINDOWS\system32\SynTPHelper.exe 00002B7C
C:\WINDOWS\system32\conhost.exe 0000133C
C:\WINDOWS\system32\ctfmon.exe 00002300
C:\WINDOWS\system32\sihost.exe 000027DC
C:\WINDOWS\system32\svchost.exe 00002AD4
C:\WINDOWS\system32\taskhostw.exe 000002E0
C:\WINDOWS\system32\wbem\unsecapp.exe 000033F8
C:\Windows\System32\CompPkgSrv.exe 00000894
C:\Windows\System32\RuntimeBroker.exe 000022C0
C:\Windows\System32\SecurityHealthSystray.exe 00003204
C:\Windows\System32\oobe\UserOOBEBroker.exe 00002A24
C:\Windows\System32\rundll32.exe 00001D64
C:\Windows\System32\smartscreen.exe 00002864
D:\Juegos\FF XIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001CA0
D:\Juegos\FF XIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003B0C