Results 1 to 5 of 5
  1. #1
    Player
    AriusArmarchus's Avatar
    Join Date
    Jul 2021
    Posts
    1
    Character
    Arius Armarchus
    World
    Adamantoise
    Main Class
    Thaumaturge Lv 72

    I get an error when launching FFXIV

    I'm not sure the exact nature of the issue because it's in Japanese except the file names. When I launch it goes to a black screen with a white dialogue box that has the name and seems to have a problem with my audio drivers. I'm wondering if anyone knows anything about this or how to fix it? https://twitter.com/armarchus/status...82611612114944 linked here.
    (1)

  2. #2
    Player
    Scragnoth's Avatar
    Join Date
    Jul 2021
    Posts
    2
    Character
    April Shadowheart
    World
    Tonberry
    Main Class
    Fisher Lv 77
    I have this exact same problem! With the exact same messages and file list.

    I have tried reinstalling on D:\ or C:\, updating all my drivers including sound drivers and nothing works!

    This only happens to me when I try to run it in Directx 11. If i switch to 9, it's fine...

    But I want to run it in Directx11.

    Hope this gives more insight
    (0)

  3. #3
    Player
    Scragnoth's Avatar
    Join Date
    Jul 2021
    Posts
    2
    Character
    April Shadowheart
    World
    Tonberry
    Main Class
    Fisher Lv 77
    I just un-installed my realtek manager, and it works. Maybe you can try it
    (0)

  4. #4
    Player
    Novaaa's Avatar
    Join Date
    Jul 2021
    Posts
    2
    Character
    Nova Starspire
    World
    Omega
    Main Class
    Fisher Lv 78
    I too am having this exact same problem. I had a windows 10 update last night so I don't know if it's to do with that?
    I tried running on DX9 which got me in to the game but it runs very poorly.
    (0)

  5. #5
    Player
    Novaaa's Avatar
    Join Date
    Jul 2021
    Posts
    2
    Character
    Nova Starspire
    World
    Omega
    Main Class
    Fisher Lv 78
    So we might have found a solution.

    The solution that worked for me was to disable all other audio sources aside from my headset in the windows sound settings.
    (if you're on windows 10 open sound settings > sound control panel > then just right click disable the devices in the list apart from the one you actually want sound from)

    I think the error is happening because there's audio devices trying to switch during launch? (I might be way off lol)
    I hope this works for you!
    (0)