Hi there Monkheal,

As you are still having difficulties, I am going to have you fill our our template and we will submit the details to our development team for further review. Some of the items may seems redundent, but our team wants to try to recreate the issue using as close to the same set up as you have currently. I have filled in some of the information, for you, but more exact details are needed from you.

ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name: Monk Heal
Race: Lalafel
World: Ridill
Class/Level:
Area and Coordinates:
Party or Solo: Solo
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Also, did you happen to raise your rank, as was suggested by another player?

Thank you for bringing this possible issue to our attention.

-Senior Game Master Jhanaka