So getting my relic weapon is quite an arduous task. All those FATEs to get the atma items, but I got through it an upgraded my Stardust Rod (BLM). Cool effect, nice glamor. So I start the next series to get it upgraded to an Animus Zodiac weapon. Took quite a while and involved a lot of work on my part. The final step is to go to Jalzahn who is supposed to upgrade it. All he tells me is that I can NOT get the next step (for the Novus relic) because I need the Animus. He offer the first and second stages (Zodiak & ATMA which I already have).
Did I somehow miss something? I DO recall that I never got an actual quest in my log (Trails of the Brave) but was "told" by Jalzahn to go to Rowena, who send me to her NPC to get each book in turn. My quest log shows that COMPLETED. The NPC giving me each book in succession SAYS I am done and to go to Jalzahn who will upgrade it.
Except he will not. Negating literally weeks of work to get to that point. AND totally shutting me off the from 2 more stages in this line.
Is this a known issue and WILL they fix it (I put in a ticket)? Far as I can tell, even if there is an underlying issue, just send me the item and I am whole and can continue playing. I mean it's not like I didn't get that one drop I wanted after running some dungeon a dozen times...
What do I tell the bunch of friends I convinced to come play this wonderful game? That they can bust their asses and end up with nothing?