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  1. #1
    Player
    Doki's Avatar
    Join Date
    Aug 2012
    Location
    Ul'dah
    Posts
    1,419
    Character
    Doki Waku
    World
    Faerie
    Main Class
    Warrior Lv 100

    1st impressions for account creation are kind of embarassing SE

    I've been playing FFXIV since 1.23 and over the years since I have talked several people into joining me in Eorzea. Every single time it has been a total mess trying to get friends set up with a new character on the same server.

    Imagine being a new player, unsure if you even want to play the game, and someone tells you "yeah, it's kind of a mess to get on a chosen server. Try creating your character at 5am, that almost always works."

    Then there's extra confusion about which version of the game to get. Honestly SE should remove most of the SKUs for the game and only sell the complete edition, and latest expansion. Steam & reg PC version need to be combined, and console edition shouldn't be another full entry price.

    It was bad before, and now that we have this giant exodus of players coming in from WoW it's just gotten worse. It doesn't help that free trial accounts are eating into character limits on servers either.

    I sure hope SE plans on adding like 5+ additional servers per data center soon, plus all the secondary servers for instances\housing that entails. Can't imagine that extra budget will come easily though.
    (8)

  2. #2
    Player
    Kurando's Avatar
    Join Date
    Mar 2017
    Location
    Limsa Lominsa
    Posts
    2,192
    Character
    Leon Reddas
    World
    Masamune
    Main Class
    Scholar Lv 77
    If the capacity requires it, could definitely see more worlds being added as it worked quite well for the EU datacentres, although their population was more evenly spread out to begin with. NA is known to be quite unbalanced with certain worlds just dwarfing others, not sure if this has changed much in the last couple of years or if it's still fairly unchanged, in which case expect more repopulation incentives than anything.
    (0)

  3. #3
    Player
    Sotaris's Avatar
    Join Date
    Apr 2018
    Posts
    2,185
    Character
    Meluwen Nobu
    World
    Lich
    Main Class
    White Mage Lv 100
    You title thread account creation but it only about full worlds? Nice clickbait i guess.
    (6)

  4. #4
    Player
    Doki's Avatar
    Join Date
    Aug 2012
    Location
    Ul'dah
    Posts
    1,419
    Character
    Doki Waku
    World
    Faerie
    Main Class
    Warrior Lv 100
    It isn't just full worlds. Explaining how to purchase the correct version of the game (Steam vs Reg PC or console) and it being clear that you need to buy the game multiple times possibly, account creation on mog station is a mess as well. I have had multiple people say "It shouldn't be this hard to give them my money." I guess you just don't have friends in RL if you've never had to go through this BS.
    (2)
    Last edited by Doki; 07-12-2021 at 11:51 PM.

  5. #5
    Player
    Puremallace's Avatar
    Join Date
    Nov 2019
    Location
    Eorzea!
    Posts
    847
    Character
    Pure Mallace
    World
    Siren
    Main Class
    Paladin Lv 100
    Quote Originally Posted by Doki View Post
    It isn't just full worlds. Explaining how to purchase the correct version of the game (Steam vs Reg PC or console) and it being clear that you need to buy the game multiple times possibly, account creation on mog station is a mess as well. I have had multiple people say "It shouldn't be this hard to give them my money." I guess you just don't have friends in RL if you've never had to go through this BS.
    I think when I just bought Endwalker it was pretty clear because they had dropdowns clearly labeled. NOW APPLYING THAT CODE was another story.
    (2)

  6. #6
    Player
    Sotaris's Avatar
    Join Date
    Apr 2018
    Posts
    2,185
    Character
    Meluwen Nobu
    World
    Lich
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Doki View Post
    It isn't just full worlds. Explaining how to purchase the correct version of the game (Steam vs Reg PC or console) and it being clear that you need to buy the game multiple times possibly, account creation on mog station is a mess as well. I have had multiple people say "It shouldn't be this hard to give them my money." I guess you just don't have friends in RL if you've never had to go through this BS.
    Buying the game never been hard, applying and setting everything up on Mogstation is however a nightmare.


    Quote Originally Posted by Larirawiel View Post
    Hi,


    seriously i don't get it. Every time i log in i get a queue. It can be also at 4am and i have still to wait. I guess this queue is a kind of placebo. And SE is not a poor company that has no money to upgrade their hardware or buy more cloud instances.


    Cheers
    The queue is there to take off to much load to the login servers. We didn't always have this problem but during certain patches (hello SB release) it crashed so many servers and instances. It's a bandaid and isn't that big of a deal imo.

    Quote Originally Posted by Garet View Post
    Definitely. Although the mogstation is a big improvement to playonline, it is still very inferior to other account management systems of other companies. SE, being a massive company, should definitely invest in this especially now that they are getting a lot of good momentum. "Strike while the iron is hot" is a good thing for SE to remember.
    Oh absolutely 100%. I remember trying to link my credit card in 2005 or whenever i started playing ff11 back in the day. It has it memories but it was a really bad system, you could tell it was made for ps2 foremost. Even their online variant now isn't that good but its better, anything is better than playonline lol
    (3)
    Last edited by Sotaris; 07-13-2021 at 02:44 AM.

  7. #7
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,483
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Hi,


    seriously i don't get it. Every time i log in i get a queue. It can be also at 4am and i have still to wait. I guess this queue is a kind of placebo. And SE is not a poor company that has no money to upgrade their hardware or buy more cloud instances.


    Cheers
    (0)

  8. #8
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    Quote Originally Posted by Larirawiel View Post
    Hi,


    seriously i don't get it. Every time i log in i get a queue. It can be also at 4am and i have still to wait. I guess this queue is a kind of placebo. And SE is not a poor company that has no money to upgrade their hardware or buy more cloud instances.


    Cheers
    The queue is less than a minute and exists to keep servers from actually crashing in case of high loads.

    It used to only be implemented around expansion launches but they modified it a bit and just left it in permanently, probably because the less they have to mess with the code the better.


    Also, SE doesn't use cloud instances, they have physical servers that are dedicated to the game.
    (1)

  9. #9
    Player
    Garet's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    311
    Character
    Garett Jax
    World
    Tonberry
    Main Class
    Samurai Lv 90
    Quote Originally Posted by Sotaris View Post
    Buying the game never been hard, applying and setting everything up on Mogstation is however a nightmare.
    Definitely. Although the mogstation is a big improvement to playonline, it is still very inferior to other account management systems of other companies. SE, being a massive company, should definitely invest in this especially now that they are getting a lot of good momentum. "Strike while the iron is hot" is a good thing for SE to remember.
    (2)

  10. #10
    Player
    NanaWiloh's Avatar
    Join Date
    Aug 2015
    Posts
    2,423
    Character
    Nana Wiloh
    World
    Lamia
    Main Class
    Astrologian Lv 100
    Very simple answer avoid steam version go Pc or ps4/ps5. Get Shadowbringer or endwalker version, Shadowbringer recommended as Endwalker will lockout you out of Heavensward,stormblood and Shadowbringers until nov
    (1)
    Note: Taking advice from a players alt, is like taking advice from a voice in a dark room. Criticism is a two way street remember that!!

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