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  1. #1
    Player
    Shadowgold's Avatar
    Join Date
    Aug 2021
    Posts
    8
    Character
    Shadowgold Itizard
    World
    Spriggan
    Main Class
    Dark Knight Lv 80

    The game doesn't respond and music stops, have to Hard shutdown pc

    Since i started playing the game i had this mayor issue that concerns me:
    From time to time (could be 20 min into the game or 2 hours) the game music suddenly stops, or the animations glitches out, sometimes boths.. the problem is that since that happens i can't interact with anything, nothing responds to command, and i can't even logout of the game and neither Alt+f4, the task manager doesn't open so i have to hard shut down the pc and start anew.
    I couldn't find any solution to the problem and is bugging me out
    (0)

  2. #2
    Player
    Mistrin's Avatar
    Join Date
    Jul 2021
    Posts
    11
    Character
    Mistrin Chichoum
    World
    Behemoth
    Main Class
    Scholar Lv 80
    Win+Ctrl+Shift+B. It sounds like your graphic drivers are not responding, that command will force reload/refresh the drivers. You may want to run DDU in safe mode, and reinstall your graphics drivers.

    Also check windows optional updates. There was a update released july 29th that helps fix some game related issues.
    (1)

  3. #3
    Player
    Shadowgold's Avatar
    Join Date
    Aug 2021
    Posts
    8
    Character
    Shadowgold Itizard
    World
    Spriggan
    Main Class
    Dark Knight Lv 80
    I will try to refresh the Graphic driver once i get this error again, but i already unistalled and reinstalled the graphic card drivers twice and the updates, even the optionals are up to date
    (0)

  4. #4
    Player
    Mistrin's Avatar
    Join Date
    Jul 2021
    Posts
    11
    Character
    Mistrin Chichoum
    World
    Behemoth
    Main Class
    Scholar Lv 80
    Did you use DDU in safe mode though? DDU also removes registries that the built in installers may miss.
    (0)

  5. #5
    Player
    Shadowgold's Avatar
    Join Date
    Aug 2021
    Posts
    8
    Character
    Shadowgold Itizard
    World
    Spriggan
    Main Class
    Dark Knight Lv 80
    I did, i'm going to see if it changes something
    (0)

  6. #6
    Player
    Shadowgold's Avatar
    Join Date
    Aug 2021
    Posts
    8
    Character
    Shadowgold Itizard
    World
    Spriggan
    Main Class
    Dark Knight Lv 80
    Nothing happens, still the same problems
    (0)

  7. #7
    Player
    Frozthax's Avatar
    Join Date
    Jan 2015
    Posts
    26
    Character
    Frozthax Y'shota
    World
    Odin
    Main Class
    Alchemist Lv 80
    Hey!
    I noticed this post.
    Unfortunately my gf had this same issue you're experiencing.
    After tons of troubleshooting, we figured out she had a faulty RAM.
    If you perhaps have a second pair of RAM sticks, try this.
    This solved her issue with the exact same thing you're experiencing.
    (0)

  8. #8
    Player
    Shadowgold's Avatar
    Join Date
    Aug 2021
    Posts
    8
    Character
    Shadowgold Itizard
    World
    Spriggan
    Main Class
    Dark Knight Lv 80
    Quote Originally Posted by Frozthax View Post
    Hey!
    I noticed this post.
    Unfortunately my gf had this same issue you're experiencing.
    After tons of troubleshooting, we figured out she had a faulty RAM.
    If you perhaps have a second pair of RAM sticks, try this.
    This solved her issue with the exact same thing you're experiencing.
    Thanks i''ll try the windows tool for the ram testing, so i can see if it is broken
    (1)

  9. #9
    Player
    Frozthax's Avatar
    Join Date
    Jan 2015
    Posts
    26
    Character
    Frozthax Y'shota
    World
    Odin
    Main Class
    Alchemist Lv 80
    MEM86 would be best If i recall correctly. run it for a few hours through an USB stick.
    (0)

  10. #10
    Player lezard21's Avatar
    Join Date
    Feb 2021
    Posts
    750
    Character
    Arngrim Hallbjorn
    World
    Louisoix
    Main Class
    Warrior Lv 80
    Check if Windows Update is not running in the background while you play and causing 100% disk usage. There was a faulty update sometime around June that caused this to happen.
    (0)

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