Crash upon start seems to be audio issue.

[BigBossBW]

Looking for help with the error in the picture. Clearly some kind of audio issue. Started happening after my asus audio programs updated I have tried unplugging multiple audio devices and just plugging in the active one disabling sound enhancements etc. Have not started uninstalling reinstalling things yet was hoping maybe someone could shed some light on the issue before I go that far.

https://ibb.co/KjK2MqT

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Does this crash happen when Final Fantasy XIV is the only program running? Where in game does the crash occur? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[JohnyDramma]

Good evening! i have the exact same problem when my jack is pluged. This problem is coming out when u press play button, even windows recover didnt help with it! here is my system info/ when i unplug my jack and reboot pc game runs normaly.
Hardly need ur help cause for me ingame music its key part of the game and i cant play it for 100% rn.
Thanks for your help!


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\feedm\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-разрядная (6.2, сборка 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 9 5900X 12-Core Processor (24 CPUs), ~4.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 12
SYSTEM_BIOS 2802
SYSTEM_LANGUAGE русский (формат: русский)
SYSTEM_MEMORY 32676.461MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37540.461MB
SYSTEM_STORAGE A:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.745GB SYSTEM_FREEDISC_SPACE 227.172GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.272GB SYSTEM_FREEDISC_SPACE 116.542GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 6800
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73BF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 16339.141 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16338.230 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0367126.inf_amd64_0be600f035c9a672\B367016\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0367126.inf_amd64_0be600f035c9a672\B367016\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0367126.inf_amd64_0be600f035c9a672\B367016\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0367126.inf_amd64_0be600f035c9a672\B367016\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.21003.1028
SYSTEM_GRAPHICS_DRIVER_DATE 4/30/2021 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Английский
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 4 - PHL 223V5 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {850F72FE-947C-4212-A9C4-85A9872708D9}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.18
SYSTEM_SOUND_DRIVER_LANGUAGE Английский
SYSTEM_SOUND_DRIVER_DATE 10/16/2020 03:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {8F6CB900-8CBE-4BE6-AE26-C6E7713BD415}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8751.1
SYSTEM_SOUND_DRIVER_LANGUAGE Английский
SYSTEM_SOUND_DRIVER_DATE 7/11/2019 03:00:00
SYSTEM_SOUND Динамики (2- Sonic Studio Virtual Mixer)
SYSTEM_SOUND_DEVICE_ID {28D80B93-87BB-4CF5-AB75-D687AEAEE74D}
SYSTEM_SOUND_DEVICE_NAME AVoluteSS3Vad.sys
SYSTEM_SOUND_DRIVER_VERSION 10.38.41.588
SYSTEM_SOUND_DRIVER_LANGUAGE Английский
SYSTEM_SOUND_DRIVER_DATE 8/6/2019 03:00:00
SYSTEM_SOUND Динамики (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {D87D8580-C3BE-42B6-9E20-7EE8A5036F37}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8751.1
SYSTEM_SOUND_DRIVER_LANGUAGE Английский
SYSTEM_SOUND_DRIVER_DATE 7/11/2019 03:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Мышь
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Клавиатура
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5BE700-4BBD-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer Ornata V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5BBFF0-4BBD-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5C0E10-4BBD-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5C8340-4BBD-11EB-8007444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5BBFF0-4BBD-11EB-8001444553540000}
SYSTEM_INPUT_NAME Lian Li O11 Dynamic Designed by Razer
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5C5C30-4BBD-11EB-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5C8340-4BBD-11EB-8006444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5C8340-4BBD-11EB-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5CAA50-4BBD-11EB-800A444553540000}
SYSTEM_INPUT_NAME Razer Ornata V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5CD160-4BBD-11EB-800C444553540000}
SYSTEM_INPUT_NAME Razer Ornata V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5CAA50-4BBD-11EB-8009444553540000}
SYSTEM_INPUT_NAME Lian Li O11 Dynamic Designed by Razer
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5CD160-4BBD-11EB-800B444553540000}
SYSTEM_INPUT_NAME Lian Li O11 Dynamic Designed by Razer
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5CF870-4BBD-11EB-800D444553540000}
SYSTEM_INPUT_NAME Razer Ornata V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53460B30-84D2-11EB-8001444553540000}
SYSTEM_INPUT_NAME Commander PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4CE90800-4BBB-11EB-800B444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B3690EE0-4D19-11EB-8003444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5D1F80-4BBD-11EB-800F444553540000}
SYSTEM_INPUT_NAME Razer Ornata V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E5D1F80-4BBD-11EB-800E444553540000}
SYSTEM_INPUT_NAME Lian Li O11 Dynamic Designed by Razer
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {998F4EF0-6BE9-11EB-8001444553540000}
SYSTEM_INPUT_NAME Lighting Node PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

AsPowerBar
Crash upon start seems to be audio issue. - Google Chrome
FFXIVLauncher
Steam
������sprout_help - Discord
Microsoft Text Input Application
Steam — Новости (1 из 4)
Spotify Premium
Параметры
Параметры
Калькулятор
Калькулятор


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
AnyDesk
Battle.net
Burning Crusade Classic
GameFirst V
Google Chrome
Microsoft Edge
Microsoft Edge Update
OBS Studio
Overwolf
RamCache III
Razer Cortex
Razer Synapse
Steam
World of Warcraft
World of Warcraft Classic
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
AURA Service
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
AURA lighting effect add-on
ASUS Framework Service
ASUS AURA VGA Component
ASUS AIOFan HAL
ROG Live Service
ASUS AURA Motherboard HAL
ASUS GLCKIO2 Driver
AURA Service
Kingston AURA DRAM Component
ASUS GLCKIO2 Driver
AURA DRAM Component
Universal Holtek RGB DRAM
GameFirst V
AMD PCI Driver
OEM Application Profile
Realtek Ethernet Controller Driver
Patriot Viper M2 SSD RGB
Overwolf.Setup.VC100CRTx86.Dist
ASUS Motherboard
AMD PSP Driver
WD_BLACK AN1500
AMD Ryzen Balanced Driver
ASUS AURA Extension Card HAL
ASUS Update Helper
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
AMD SBxxx SMBus Driver Alpha
AMD_Chipset_Drivers
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
PHISON HAL
AI Suite 3
ENE IO Driver
ENE RGB HAL
Patriot Viper DRAM RGB
AMD GPIO2 Driver
ASUS Framework Service
Realtek Audio Driver
AMD Software
CPUID ROG CPU-Z 1.88
HP LaserJet Professional P1100-P1560-P1600 Series
FINAL FANTASY XIV Online
The Elder Scrolls V: Skyrim Special Edition
DOOM Eternal
TeamSpeak 3 Client
WinRAR 5.91 (64-разрядная)
WD_BLACK AN1500
Patriot Viper DRAM RGB
AMD User Experience Program Installer
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
CORSAIR iCUE 4 Software
ASUS AURA Motherboard HAL
AMD Settings
Kingston AURA DRAM Component
AMD DVR64
ASUS AURA VGA Component
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Universal Holtek RGB DRAM
Branding64
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Patriot Viper M2 SSD RGB
PHISON HAL
AURA DRAM Component
RyzenMasterSDK
AURA lighting effect add-on x64
ASUS Aura SDK
ENE RGB HAL
AMD WVR64
Microsoft Update Health Tools
ASUS AIOFan HAL
Overwolf.Setup.VC100CRTx64.Dist
ARMOURY CRATE Lite Service


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

A:\Battle.net\Battle.net.exe 000003A8
A:\Steam\GameOverlayUI.exe 00001C40
A:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000046DC
A:\Steam\steam.exe 000017C8
A:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00004704
A:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00003A54
C:\Program Files (x86)\AnyDesk\AnyDesk.exe 00004020
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00003940
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00001A68
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 0000108C
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00003474
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00002B3C
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00003D58
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00004008
C:\Program Files\ASUS\AacMB\Aac3572MbHal_x64.exe 00003F44
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe 00003758
C:\Program Files\Google\Chrome\Application\chrome.exe 00004B28
C:\Program Files\WindowsApps\A-Volute.28054DF1F58B4_3.16.17.0_x64__w2gh52qy24etm\SonicRadar3.exe 000030AC
C:\Program Files\WindowsApps\A-Volute.SonicStudio3_3.16.17.0_x64__w2gh52qy24etm\SonicStudio3.exe 0000272C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2106.14307.0_x64__8wekyb3d8bbwe\Cortana.exe 000024D4
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00002860
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.5282.0_x64__8wekyb3d8bbwe\GameBar.exe 00001130
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.5282.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00003810
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21052.122.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002AE8
C:\ProgramData\Battle.net\Agent\Agent.7380\Agent.exe 00003E50
C:\Users\feedm\AppData\Local\Discord\app-1.0.9002\Discord.exe 000048E0
C:\Users\feedm\AppData\Local\NhNotifSys\sonicstudio\asusns.exe 00002F5C
C:\Users\feedm\AppData\Roaming\Spotify\Spotify.exe 00003AA0
C:\Windows\Explorer.EXE 00002308
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004A84
C:\Windows\System32\RtkAudUService64.exe 00003688
C:\Windows\System32\RuntimeBroker.exe 00002D10
C:\Windows\System32\SecurityHealthSystray.exe 00003604
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001F40
C:\Windows\System32\smartscreen.exe 000031D4
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000028A0
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002158
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 0000085C
C:\Windows\system32\ApplicationFrameHost.exe 00002878
C:\Windows\system32\DllHost.exe 00003CD4
C:\Windows\system32\SettingSyncHost.exe 00002BB0
C:\Windows\system32\conhost.exe 00003E58
C:\Windows\system32\sihost.exe 00001EF0
C:\Windows\system32\svchost.exe 0000075C
C:\Windows\system32\taskhostw.exe 000020AC

[BigBossBW]

This problem does occur when ff14 is the only program running other than steam which has to run in the background since I own ff14 through steam. The problem occurs immediately after pressing the play button on the launcher I have not made it past that point since the problem began.




-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\final\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 9 3900X 12-Core Processor (24 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 12
SYSTEM_BIOS 1409
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65445.895MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 75173.895MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1907.119GB SYSTEM_FREEDISC_SPACE 1040.689GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 178.071GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 1546.051GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32722.947 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1108979a670abe46\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1108979a670abe46\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1108979a670abe46\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1108979a670abe46\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6663
SYSTEM_GRAPHICS_DRIVER_DATE 5/26/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND ROG XG27UQ (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {9F42673D-AD53-47D4-990E-FB7CE8D85B9E}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/2/2021 20:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {301AEF56-339F-42EE-B68C-B4142F27FECC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8899.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2020 20:00:00
SYSTEM_SOUND Speakers (2- Sonic Studio Virtual Mixer)
SYSTEM_SOUND_DEVICE_ID {CB078B0B-1EB3-46AC-A7C8-9B3BD94AFA74}
SYSTEM_SOUND_DEVICE_NAME AVoluteSS3Vad.sys
SYSTEM_SOUND_DRIVER_VERSION 10.38.41.588
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/5/2019 20:00:00
SYSTEM_SOUND Speakers (4- USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {7C483CC6-5BFA-41B4-9DBF-BC02CFDB90AC}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1081
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/7/2021 20:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {07FB6423-AF65-4272-AF96-C5FB44C1B852}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8899.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2020 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF881230-BE48-11EA-8005444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF883940-BE48-11EA-8006444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF883940-BE48-11EA-8007444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6C9B1350-BDA4-11EA-8003444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF87C410-BE48-11EA-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF87EB20-BE48-11EA-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF87EB20-BE48-11EA-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF881230-BE48-11EA-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {774FE960-3E00-11EB-8001444553540000}
SYSTEM_INPUT_NAME USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
MEmu
dummyhiddenwindow
Mail
Inbox - Hotmail ‎- Mail
Microsoft Text Input Application
Microsoft Store
Microsoft Store
Calculator
Calculator
Overwolf Quick Launcher
Speed Dial - Opera


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Advanced Combat Tracker (remove only)
AMD Chipset Software
Escape from Tarkov
Google Chrome
ASUS GPU TweakII
Logitech Camera Settings
MEmu
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
NirSoft BlueScreenView
OBS Studio
Origin
Overwolf
Rockstar Games Launcher
Rockstar Games Social Club
Steam
Ubisoft Connect
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
PHISON HAL
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
UE4 Prerequisites (x64)
AURA Service
Balanced
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
AURA lighting effect add-on
ENE RGB HAL
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
ASUS GPU TweakII
Microsoft XNA Framework Redistributable 4.0
ASUS AIOFan HAL
ROG Live Service
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ASUS GLCKIO2 Driver
Patriot Viper M2 SSD RGB
Arua
ASUS GLCKIO2 Driver
ASUS AURA VGA Component
Grand Theft Auto V
Microsoft Visual C++ 2005 Redistributable
Path of Building version 1.4.170
AMD PCI Driver
OEM Application Profile
Realtek Ethernet Controller Driver
All MB
AURA DRAM Component
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
OpenOffice 4.1.7
AMD Ryzen Balanced Driver
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
AURA Service
ASUS Update Helper
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
AMD SBxxx SMBus Driver Alpha
AMD_Chipset_Drivers
ASUS Framework Service
Battlestate Games Launcher 12.8.3.1445
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ASUS Framework Service
Windows 7 USB/DVD Download Tool
ENE IO Driver
Battlefield™ V
Kingston AURA DRAM Component
AMD GPIO2 Driver
Patriot Viper DRAM RGB
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
ASUS AURA Motherboard HAL
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Vortex
AMD Software
Combined Community Codec Pack 64bit 2015-10-18
CPUID CPU-Z 1.94
CPUID HWMonitor 1.42
Genshin Impact
Little Witch Nobeta
Terraria
Phantasy Star Online 2
Cyberpunk 2077
Hades
Resident Evil Village
Command & Conquer™ Remastered Collection
ARIA CHRONICLE
Bless Unleashed
Tinkertown
Loop Hero
Streets Of Kamurocho
Metro Exodus Enhanced Edition
Black Skylands Playtest
The Elder Scrolls IV: Oblivion
Company of Heroes 2
Path of Exile
Rust
Edge Of Eternity
Sid Meier's Civilization VI
The Witcher 3: Wild Hunt
Resident Evil
Don't Starve Together
SEGA Mega Drive & Genesis Classics
Tom Clancy's Rainbow Six Siege
Black Mesa
Divinity: Original Sin Enhanced Edition
Rise of the Tomb Raider
FINAL FANTASY XIV Online
Dishonored 2
Stardew Valley
Shadow Tactics: Blades of the Shogun
Resident Evil 7 Biohazard
GTFO
Fairy Fencer F Advent Dark Force
Deep Rock Galactic
Far Cry 5
Dota 2
Insurgency: Sandstorm
Visage
Remnant: From the Ashes
Disco Elysium
Dies irae ~Amantes amentes~
OUTRIDERS
Blasphemous
Shining Resonance Refrain
Assassin's Creed Odyssey
Age of Empires II: Definitive Edition
Iron Harvest
WARRIORS OROCHI 4 - 無双OROCHI３
HITMAN™ 2
Resident Evil 2
Valheim
Valheim Dedicated Server
OCTOPATH TRAVELER
Among Us
Resident Evil 3
RESIDENT EVIL RESISTANCE
STORY OF SEASONS: Friends of Mineral Town
Amnesia: Rebirth
VLC media player
WinRAR 5.91 (64-bit)
Patriot Viper M2 SSD RGB
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AURA DRAM Component
Logitech G HUB
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
MTG Arena
Kingston AURA DRAM Component
ASUS AURA VGA Component
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
PHISON HAL
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Graphics Driver 466.63
NVIDIA GeForce Experience 3.22.0.32
NVIDIA Optimus Update 38.0.7.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.7.0
NVIDIA FrameView SDK 1.1.4923.29781331
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.60
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.22.0.32
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.13.0.0
AURA lighting effect add-on x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
UE4 Prerequisites (x64)
ASUS AURA Motherboard HAL
ENE RGB HAL
Patriot Viper DRAM RGB
Microsoft Update Health Tools
ASUS AIOFan HAL
ARMOURY CRATE Lite Service


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microvirt\MEmuHyperv\MEmuHeadless.exe 00005A7C
C:\Program Files (x86)\Microvirt\MEmuHyperv\MEmuSVC.exe 00005504
C:\Program Files (x86)\Microvirt\MEmu\MEmu.exe 00003EB4
C:\Program Files (x86)\Microvirt\MEmu\adb.exe 00005844
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003680
C:\Program Files (x86)\Overwolf\0.173.0.16\OverwolfBrowser.exe 00001ECC
C:\Program Files (x86)\Overwolf\Overwolf.exe 00003E54
C:\Program Files (x86)\Steam\GameOverlayUI.exe 000007DC
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003024
C:\Program Files (x86)\Steam\steam.exe 000037B0
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 0000557C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00005A98
C:\Program Files\Internet Explorer\IELowutil.exe 00002AF4
C:\Program Files\LGHUB\lghub.exe 00004894
C:\Program Files\LGHUB\lghub_agent.exe 00003E64
C:\Program Files\LGHUB\logi_crashpad_handler.exe 000047A0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002558
C:\Program Files\WindowsApps\A-Volute.28054DF1F58B4_3.16.17.0_x64__w2gh52qy24etm\SonicRadar3.exe 00003D54
C:\Program Files\WindowsApps\A-Volute.SonicStudio3_3.16.17.0_x64__w2gh52qy24etm\SonicStudio3.exe 00004B94
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2106.14307.0_x64__8wekyb3d8bbwe\Cortana.exe 00004964
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00005928
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12104.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002F8C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21042.143.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002D20
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21042.143.0_x64__8wekyb3d8bbwe\YourPhoneServer\YourPhoneServer.exe 00003D68
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13426.20920.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00003D5C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13426.20920.0_x64__8wekyb3d8bbwe\HxTsr.exe 0000183C
C:\Users\final\AppData\Local\Discord\app-1.0.9002\Discord.exe 00004F94
C:\Users\final\AppData\Local\NhNotifSys\sonicstudio\asusns.exe 000038C4
C:\Users\final\AppData\Local\Programs\Opera\77.0.4054.172\opera.exe 00000BEC
C:\Users\final\AppData\Local\Programs\Opera\77.0.4054.172\opera_crashreporter.exe 00002028
C:\Windows\Explorer.EXE 000013E8
C:\Windows\System32\RtkAudUService64.exe 00003D94
C:\Windows\System32\RuntimeBroker.exe 00005A54
C:\Windows\System32\SecurityHealthSystray.exe 00002214
C:\Windows\System32\smartscreen.exe 0000363C
C:\Windows\System32\svchost.exe 00003638
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00003108
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000282C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000025A8
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00005484
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000142C
C:\Windows\system32\ApplicationFrameHost.exe 000046AC
C:\Windows\system32\SettingSyncHost.exe 00002DD4
C:\Windows\system32\conhost.exe 00005A8C
C:\Windows\system32\sihost.exe 00000EC4
C:\Windows\system32\svchost.exe 00000C64
C:\Windows\system32\taskhostw.exe 00000D98
C:\Windows\system32\wbem\unsecapp.exe 000047B0

[BigBossBW]

I have resolved my problem I just had to uninstall the sound enhancement programs I had, something included in their new update would not allow ff14 to run. The programs in question were sonic radar 3 and sonic studio 3.

[Kinauvin]

I can confirm that uninstalling Sonic Radar 3 fixed that error for me too. Was not needed to uninstall sonic studio 3 in my case.

[Xcom_Paleo]

Same issue. Uninstalling both fixed it. Uninstalling one was probably the fix but I took them both out.

[JohnyDramma]

i ain got any of that programs, issue still unsolved for me

[Septonyte]

Thanks for making this thread, was having the same issue. Removing SR3 fixed it for me too. Thank you.

[VellaFaye]

Hi, I'm having the same problem too. Windows 10 PC with ASUS motherboard like the others.

The error appears after hitting the "play" button on the launcher.

Never had this problem until I installed a Windows 10 servicing stack update last night. Restoring the PC to a point before the update fixed the problem for me.