GM service is a joke

[Lucyfurr1988]

i feel that every time i go to the GM service that nothing ever happens.

i have reported people for using transphobic remarks in Novice network and that person was literally joking about how the GMs were doing nothing about how toxic they were being in chat.

I've reported harassment a few times and get copy paste response.

i mean i knew they had a rep for being useless but allowing this kind of behaviour while stating that they have a zero tolerance policy on harassment.

people can get banned for following a streamer around but your average player being harassed is perfectly fine.

[Valkyrie_Lenneth]

Well, they won't tell you actions taken. They will tell you to add said player to your block list, and they will look into the matter. That's all you will ever hear.

[Lucyfurr1988]

my issue is more that the player was able to continue harassing and making the same kinds of remarks in novice network without any kind of repercussion. yet someone follows around a streamer and gets banned.

all they do is make it look like they don't tolerate harassment. if your just a general non streamer player then they don't care.

[Valkyrie_Lenneth]

my issue is more that the player was able to continue harassing and making the same kinds of remarks in novice network without any kind of repercussion. yet someone follows around a streamer and gets banned.

all they do is make it look like they don't tolerate harassment. if your just a general non streamer player then they don't care.

They generally respond to you within half an hour for harassment tickets.

Though, you have to be the target. And you can kick them from NN.

[Lucyfurr1988]

They generally respond to you within half an hour for harassment tickets.

Though, you have to be the target. And you can kick them from NN.

i was the target on the original comment. then the person continued and was reported every time - they did it publicly in novice network. continued for weeks even joking about how they were and i quote 'getting away with it'

[Conundrum]

Maybe the person didn't violate anything and you were just being hypersensitive and looking for something to be offended over?

I've certainly seen that plenty in game.

[KizuyaKatogami]

I will agree, the GM service is very faulty. Horrible transparency with situations and little to no communication. That said, it seems like this whole situation could’ve been avoided by just blocking the person and moving on. It’s best to just ignore situations like that, lest you start getting aggressive back towards them and you’re the one reported and suspended instead. But yeah....the GM’s are a joke and it’s funny to see people always use them in arguments as if they do anything significant.

[Awha]

Could be their first offense and just got a warning, and if you black listed them then you should no longer be seeing their comments, unless they are making alts to get around the BL.

If that is the case if they are going that far they most likely are using the Free trial at which point nothing a GM does will help ya since they can just create another trial account,=.

[Jeeqbit]

You misunderstand, the copy and paste responses are reasonable because they deal with the same sort of problems every single day and having a template makes it faster for them and allows them to make sure they respond the way they want to, with pleasantries. They are real people responding because they modify the templates if it's needed, but usually it's not and that's all they have to say.

They can't tell you what action they took but by many accounts of people I've spoken to over the years, they do take action if they can.

They don't actually have a reputation for being useless.

[Goji1639]

Players have a lot of tools to escape from people who are simply saying things they don't like, so I'm sure the GM's are less likely to drop everything if something in chat simply offended you. Blocklist him... Kick him from NN... I'm not saying don't report it, but it's not an urgent matter and may not be a high priority to resolve.

Now if a massive group of people were preventing you from playing the game entirely, that would need to be dealt with a bit more urgently.