i feel that every time i go to the GM service that nothing ever happens.

i have reported people for using transphobic remarks in Novice network and that person was literally joking about how the GMs were doing nothing about how toxic they were being in chat.

I've reported harassment a few times and get copy paste response.

i mean i knew they had a rep for being useless but allowing this kind of behaviour while stating that they have a zero tolerance policy on harassment.

people can get banned for following a streamer around but your average player being harassed is perfectly fine.