Lost Item From Rollback

[kyrie]

ISP:
TRUE Internet

Type of Internet Connection:
DSL

Internet Connection Speed:
1MB

Date & Time:
Around 12.30 - 26/4 JST

Frequency:
Once (Did not reproduce)

Character Name:
Kyrie Mistmoon

Race:
Miqo'te

World:
Excaliber

Class:
Leatherwoker

Physical Level:
"None"

Area and Coordinates:
Gridania Adventure Guild

Party or Solo:
Solo

NPC Name:
"None"

Monster Name:
"None"

In-Game Time:
Not Sure

Steps:
- I log in to the game around 12.00 JST from Inn In Gridania
- Check out from inn
- Call my retainer
- Take alot of rare/ex item from my retainer to my bag
- Try to teleport from gridania to Uldah but my character Freeze
- After force shut down i log in again and found out i cant log in to my character
- after several minute later server close for another maintenance

- I log in again around 0.00 - 27/4 JST
- My character got rollback to the Inn
- My inventory was return to before i log in at 12 JST
- All items i move from my retainer to my self was gone from my bag also from my retainer

List of my lost item as much as i can remembers
Gallant Coronet
Gallant Surcoat
Gallant Cuisses
Gallant Gauntlets
Gallant Sollerets
Fighter's Burgeonet
Fighter's Cuirass
Fighter's Breeches
Fighter's Gauntlets
Fighter's Jackboots
Wizard's Crakows

Dragon Kabuto
Crimson Dragon Kabuto
Golden Dragon Kabuto
Black Dragon Kabuto
Paramour's Pendant
Platinum Paramour's Pendant
Band of Eternal Passion
Peach Blossom
Pristine Egg Cap
Vibrant Egg Cap
Brilliant Egg Cap
Midnight Egg Cap
Chocobo Egg Cap
Pristine Egg Ring
Vibrant Egg Ring
Brilliant Egg Ring
Midnight Egg Ring
Chocobo Egg Ring
Reindeer Antlers

Garlond Goggles

I'm prettey sure there was some more that i dint notice was gone too


If you have to roll back my character to the time before i log in, can you roll back both of my retainer too?
i din't trade or sell anything to other PC or NPC yet [you could possible to see my log] so it should be simple as that.

[kyrie]

Got solved by GM Rep Qeepel thanks for the works

[Qeepel]

No problem