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Thread: Launcher error

  1. #1
    Player
    hahahehehihi's Avatar
    Join Date
    Jul 2021
    Posts
    1
    Character
    Kk Bb
    World
    Brynhildr
    Main Class
    White Mage Lv 80

    Launcher error

    Hello. The new launcher that went live for 5.5 isn't working for me. Every time I try it launches a small internal window that displays the following:

    An error has occurred on this page

    Line: 1
    Char: 1
    Error: Invalid character
    Code: 0
    URL: https://launcher.finalfantasyxiv.com...969b.bundle.js

    CPU: AMD Ryzen 5950x
    GPU: Nvidia 3080 Ti
    RAM: 64gb @ 3600mhz
    storage: m.2 ssd 2Tb

    Thank you for taking the time to help in advance
    (0)

  2. #2
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this issue happen when Final Fantasy XIV is the only program running? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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