Game won't load into world

[Nubz]

I've been having a lot of issues over the past few days that would keep just closing the game on me with no error messages. Now it's at the point when I select my character and try to log in to the world, it closes out the game. Below is my System Information. I can't seem to find any answers to fix this problem.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\TONY\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 07/11/17 16:52:00 Ver: 05.0000B
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32709.746MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37573.746MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.885GB SYSTEM_FREEDISC_SPACE 52.882GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 4657.474GB SYSTEM_FREEDISC_SPACE 3694.969GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 226.214GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 5700
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8151.887 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16354.873 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0368764.inf_amd64_e28d3b9d143c5eb9\B368707\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368764.inf_amd64_e28d3b9d143c5eb9\B368707\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368764.inf_amd64_e28d3b9d143c5eb9\B368707\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368764.inf_amd64_e28d3b9d143c5eb9\B368707\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.22001.14011
SYSTEM_GRAPHICS_DRIVER_DATE 6/16/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 5700
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8151.887 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16354.873 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0368764.inf_amd64_e28d3b9d143c5eb9\B368707\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368764.inf_amd64_e28d3b9d143c5eb9\B368707\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368764.inf_amd64_e28d3b9d143c5eb9\B368707\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368764.inf_amd64_e28d3b9d143c5eb9\B368707\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.22001.14011
SYSTEM_GRAPHICS_DRIVER_DATE 6/16/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1 - LG TV (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {5ACFD087-0650-4D1B-97DC-16596EE77ECB}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.20
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/1/2021 20:00:00
SYSTEM_SOUND 4 - VX248 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {6A87103B-7585-4B75-8699-E010E91A1722}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.20
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/1/2021 20:00:00
SYSTEM_SOUND 5 - VX248 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {186D1331-A456-40EF-8EFD-25CF3D0BAE20}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.20
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/1/2021 20:00:00
SYSTEM_SOUND CABLE Input (VB-Audio Virtual Cable)
SYSTEM_SOUND_DEVICE_ID {A04F5C0F-2E4A-4047-9163-347211665EA1}
SYSTEM_SOUND_DEVICE_NAME vbaudio_cable64_win7.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.3.5
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/1/2014 20:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {69EF088A-8565-4D8E-9D8F-1E9E9E71198E}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 20:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {883C541C-23F6-4312-AE59-A31DB2E762F7}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 20:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {ED50ACB0-D008-44D3-95AA-E294A3D925C4}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 20:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {A4933AE1-9B95-487A-B6AD-E9D3421B6C0D}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/19/2017 20:00:00
SYSTEM_SOUND Speakers (Yeti Stereo Microphone)
SYSTEM_SOUND_DEVICE_ID {54BDBACE-B760-469D-BD4E-AD7F4BB614CC}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.964
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/21/2021 20:00:00
SYSTEM_SOUND VoiceMeeter Aux Input (VB-Audio VoiceMeeter AUX VAIO)
SYSTEM_SOUND_DEVICE_ID {14B0541A-1424-4EA1-B146-A21F341BA98D}
SYSTEM_SOUND_DEVICE_NAME vbaudio_vmauxvaio64_win10.sys
SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/10/2019 20:00:00
SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
SYSTEM_SOUND_DEVICE_ID {FD7C4D64-F10F-49F5-9E7A-9A1CFBA9A719}
SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win10.sys
SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/10/2019 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FD54660-65F4-11E9-8001444553540000}
SYSTEM_INPUT_NAME HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FD5E2A0-65F4-11E9-8005444553540000}
SYSTEM_INPUT_NAME HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFB0CAD0-3182-11EA-8001444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFB18E20-3182-11EA-8002444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FD56D70-65F4-11E9-8002444553540000}
SYSTEM_INPUT_NAME Fnatic Gear STREAK
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FD59480-65F4-11E9-8003444553540000}
SYSTEM_INPUT_NAME Fnatic Gear STREAK
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FD609B0-65F4-11E9-8006444553540000}
SYSTEM_INPUT_NAME Fnatic Gear CLUTCH 2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FD5BB90-65F4-11E9-8004444553540000}
SYSTEM_INPUT_NAME Fnatic Gear STREAK
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Google Chrome
Uncle Roger DISGUSTED by this Dating Show (Love Island) - YouTube - Google Chrome
Microsoft Text Input Application
Settings
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Flash Player 10 Plugin
Autodesk Desktop App
Battle.net
Call of Duty Modern Warfare
Diablo III
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League of Legends
Logitech Camera Settings
Microsoft Edge
Microsoft Edge Update
Origin
Overwatch
PunkBuster Services
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Ubisoft Connect
Tom Clancy's The Division 2
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Wolfenstein - Enemy Territory
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Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Epic Games Launcher
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Adobe AIR
FINAL FANTASY XIV ONLINE
Autodesk Featured Apps 2020-2021
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bing Bar
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HP Officejet Pro 8600 Help
Java Auto Updater
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GameInput Redistributable
Autodesk Material Library 2021
Autodesk Material Library Base Resolution Image Library 2021
novaPDF 9 SDK COM (x86)
Snaz version 1.12.7.0
Autodesk Batch Save Utility (Standalone)
Dynamo for Autodesk Civil 3D 2021.0.1 Security Fix
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
NVIDIA PhysX
HP Update
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Autodesk Civil 3D 2021 Object Enabler
Autodesk Storm and Sanitary Analysis 2021
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Respondus LockDown Browser 2
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
File Identifier
Nightbot
Launcher Prerequisites (x64)
File Viewer Lite
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
I.R.I.S. OCR
HP Support Solutions Framework
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League of Legends
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Autodesk Licensing Certificate Installer
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
PDP Controller Driver x64
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Streamlabs OBS 0.11.10
Windows Driver Package - Microsoft (xb1usb) XB1UsbClass (05/26/2014 6.2.11059.0)
Windows Driver Package - PDP (xb1usb) XB1UsbClass (05/26/2014 6.2.11059.0)
Windows Driver Package - Corsair Components, Inc. (SIUSBXP) USB (07/14/2010 3.3)
Windows Driver Package - Corsair Components, Inc. (SIUSBXP) USB (07/14/2017 3.3)
AMD Software
Autodesk Civil 3D 2021 - English
Logitech Capture
Wolfram Player 12.3 (M-WIN-D 12.3.0 7307284)
Microsoft 365 Apps for enterprise - en-us
Intel(R) Network Connections 20.2.4001.0
Riot Vanguard
Speccy
Super Jigsaw Puzzle: Generations
Marbles on Stream
Apex Legends
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Golden Axed: A Cancelled Prototype
Wolfenstein: The New Order
Tower Wars
Homefront: The Revolution
XCOM 2
Valkyria Chronicles™
Sniper: Ghost Warrior
Kingdom Come: Deliverance
SMITE
Layers of Fear
Lost Lands: Mahjong
Spec Ops: The Line
Husk
The Bureau: XCOM Declassified
DYNASTY WARRIORS 9
WWE 2K19
Return to Castle Wolfenstein
Among Us
VBCABLE, The Virtual Audio Cable
WinRAR 5.40 (64-bit)
AMD Settings
Update for Windows 10 for x64-based Systems (KB4023057)
Dynamo for Autodesk Civil 3D 2021.0.1 Security Fix
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 271 (64-bit)
Autodesk Civil 3D 2021
Autodesk Civil 3D 2021 Private Pack
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AutoCAD 2021
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AutoCAD Architecture 2021 Shared
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Autodesk CAD Manager Tools
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Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Autodesk Batch Save Utility (Standalone)
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Autodesk Storm and Sanitary Analysis 2021
Autodesk Storm and Sanitary Analysis 2021 x64 Plug-in
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
Intel(R) Network Connections 20.2.4001.0
Autodesk Vehicle Tracking 2021 (64 bit) Core
Logitech Gaming Software
Microsoft Visual C++ 2005 Redistributable (x64)
HP Officejet Pro 8600 Basic Device Software
novaPDF 9 SDK COM (x64)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Autodesk Single Sign On Component
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Autodesk Save to Web and Mobile
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
AMD WVR64
NVIDIA Install Application
Branding64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Blue Sherpa
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SSA PDF Report Writer
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
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Epic Games Launcher Prerequisites (x64)
novaPDF 9 Printer Driver


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AdobeCollabSync.exe 00002880
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002498
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 000007D4
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00002E9C
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00002FCC
C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkCommunicatorCom.exe 00002A54
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21042.143.0_x64__8wekyb3d8bbwe\YourPhone.exe 000022C4
C:\Users\TONY\AppData\Local\fnaticop\app-0.0.47\FnaticOP.exe 00002B28
C:\WINDOWS\Explorer.EXE 00001A24
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000221C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002044
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00001F00
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002EF0
C:\WINDOWS\system32\ApplicationFrameHost.exe 000026E8
C:\WINDOWS\system32\DllHost.exe 00001EF8
C:\WINDOWS\system32\RunDll32.exe 00002A28
C:\WINDOWS\system32\SettingSyncHost.exe 00002280
C:\WINDOWS\system32\sihost.exe 000016C0
C:\WINDOWS\system32\svchost.exe 00002920
C:\WINDOWS\system32\taskhostw.exe 00001710
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000026DC
C:\Windows\System32\RuntimeBroker.exe 000004CC
C:\Windows\System32\SecurityHealthSystray.exe 000005F8
C:\Windows\System32\oobe\UserOOBEBroker.exe 00002E00
C:\Windows\System32\smartscreen.exe 00000A5C
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001870
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002490

[Nubz]

Hyperion! I tried other characters on different worlds and no problems! I tried doing that world migration thing that allows me to visit other worlds with the character I have on Hyperion and it was playing perfectly fine until I go back to Hyperion and then I'm out in less than 5 minutes. Why is Hyperion closing my game on me but Famfrit and others aren't?

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

If it is only happening with this one character/world, you may want to try deleting the locally-saved data folder (My Documents > My Games > Final Fantasy XIV). Make sure to create a backup of this so you can replace it if it doesn't solve the issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Nubz]

I've tried this and it still just randomly closes the game altogether, with no errors, while only involving me playing on Hyperion. When I play elsewhere, I haven't had an issue. It only happens with Hyperion

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
3) Remove any mods or injectors from the game or system
4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
6) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
7) Install FINAL FANTASY XIV onto the C:/ Drive if possible

Thank you for visiting the Final Fantasy XIV Technical Support Forums.