Constant dx11 error crashes v2.0

[lezard21]

Welp, I was about to update my thread in order to keep all information consolidated but apparently it got closed cause 20 days passed since my last update, so glad to see the mods are on point with that at least.

Problem: Dx11 Crashes
Where: Any of the Save the Queen Areas, primarily during Castrum/Dalriada/Delebrum, infrequently during CEs.
Original thread:
https://forum.square-enix.com/ffxiv/...-error-crashes
Original thread date: 02-08-2021

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\xxxxx_\Documents
ProxyEnable 0
ProxyServer unspecified
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SYSTEM_OS Windows 10 Home 64 bits (6.2, compilación 9200) (19041.vb_release.191206-1406)
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SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
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SYSTEM_SOUND_DRIVER_DATE 5/8/2020 21:00:00
SYSTEM_SOUND Salida digital (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {FFDD2719-DAB7-4DE8-B13F-F795B7CE07D1}
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SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
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SYSTEM_INPUT {51B26480-6565-11EB-8004444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {51B2D9B0-6565-11EB-8005444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {51B104F0-6565-11EB-8001444553540000}
SYSTEM_INPUT_NAME Microsoft Hardware USB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {51B2D9B0-6565-11EB-8006444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
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SYSTEM_INPUT {51B26480-6565-11EB-8002444553540000}
SYSTEM_INPUT_NAME Micr
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SYSTEM_INPUT {51B300C0-6565-11EB-8007444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {51B26480-6565-11EB-8003444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {51B327D0-6565-11EB-8008444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {51B34EE0-6565-11EB-8009444553540000}
SYSTEM_INPUT_NAME Micr
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Constant dx11 error crashes - Google Chrome
Películas y TV
Películas y TV
Microsoft Text Input Application
Correo
Inicio de sesión en Steam
Bandeja de entrada - Hotmail ‎- Correo


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
Microsoft Edge
Microsoft Edge Update
WebView2 Runtime de Microsoft Edge
Steam
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.27.29016
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
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Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29016
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CCleaner
Microsoft 365 - es-es
FINAL FANTASY XIV Online
FINAL FANTASY XV WINDOWS EDITION
Counter-Strike: Global Offensive
Champions Online
WinRAR 6.00 (64-bit)
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Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
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Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
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Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29016
Microsoft Update Health Tools
AMD WVR64
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29016
RyzenMasterSDK


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00000790
C:\Program Files (x86)\Steam\steam.exe 00000938
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000026C4
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000019E4
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 000006CC
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000021AC
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00002720
C:\Program Files\Google\Chrome\Application\chrome.exe 00000F0C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21042.143.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001FFC
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21061.10121.0_x64__8wekyb3d8bbwe\Video.UI.exe 00001628
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13426.20920.0_x64__8wekyb3d8bbwe\HxOutlook.exe 000025AC
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13426.20920.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001A38
C:\Users\xxxxx_\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000028B8
C:\Windows\Explorer.EXE 000024F8
C:\Windows\System32\RuntimeBroker.exe 00002610
C:\Windows\System32\SecurityHealthSystray.exe 00001A08
C:\Windows\System32\oobe\UserOOBEBroker.exe 000020D0
C:\Windows\System32\smartscreen.exe 000012C0
C:\Windows\System32\svchost.exe 00002520
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00000D98
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00000708
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002120
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00000834
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000C6C
C:\Windows\system32\ApplicationFrameHost.exe 00002260
C:\Windows\system32\SettingSyncHost.exe 00000840
C:\Windows\system32\sihost.exe 000024B0
C:\Windows\system32\svchost.exe 00001B60
C:\Windows\system32\taskhostw.exe 00001264

I monitor the GPU temperature and when the crash happen it's not overheating.
I have disabled steam, amd and discord overlays. I have tried using a program to cap my FPS at 90 since it seems to have fixed the issue for some people, but it didn't work for me.
I am not using any mod or injector
I've tried disabling Fullscreen optimization and when I did that the problem got worse, so I reverted it.
I only have my keyboard, mouse and speakers connected to my USB ports.
I've tried multiple clean boots across the last 4-5 months, when the problem started around the launch of DR.
I've used CCleaner as suggested.
I've tried Disabling Audio Enhancements.

Since my last update on 02-06-2021 I decided to try changing the settings back to Maximum since my system is more than capable to run it, and I've left the game running for up to 8 hours with no crashes at all. Content I've been running includes raids, Eureka, Baldesion Arsenal, 24 man raids and hunt trains, with no issues at all.

After the 22-06-2021 hotfix patch I've started running Bozja content frequently.
I've had Delubrum runs where I wouldn't crash at all, sometimes even managing to doing 2 DR runs back to back with no issue.
However I've also had runs where I would crash, relog, and immediately crash again within a few minutes.
I've been able to remain without problems in the Southern Bozjan and Zadnor areas for the whole duration of the instance camping for specific FATEs/CEs with minimal or no crashes at all.
However once inside Castrum or Dalriada the likelyhood of crashes increased. Yesterday I had a CLL where I crashed midway through Adrammelch, had no crashes when I logged back, and managed to do another CLL in the same instance with no crashes.
I've had streaks however where I systematically crashed once during CLL or Dalriada, even when playing with Standard(Desktop) setting.

So TL;DR there is an issue with CLL/Dalriada/Delubrum that increases the likelyhood of dx11 crashes; a problem that as far as I've been able to see (since I don't run these as frequently) is not present in Eureka and Baldesion Arsenal which, from a user point of view, uses a similar queueing system than the STQ areas.