All my items disapeared.

[Kyra]

I dont need hassle like this when im playing a computer game...... i dont want to contact support, dont even know how. how many hoops am i going to have to jump though to get my items back... will 100% quit if i lose all my event items. furious right now.

[Alhanelem]

I dont need hassle like this when im playing a computer game...... i dont want to contact support, dont even know how. how many hoops am i going to have to jump though to get my items back... will 100% quit if i lose all my event items. furious right now.

Problems and errors can happen when playing video games. Humans are not perfect. just set aside your emitions and try to get help from support.

You need to understand that what happened to you is a radical extreme rare case- but if you ask for help, you might be able to get your stuff back.

Games will crash, games will have bugs. it's jsut something that will happen sometimes, so try to contain your anger. Nobody at Square Enix said, "oh, what can we do to make people miserable today? Oh, I know! let's delete somebody's items! That would do it!"

-edit-
Investigations can take a long time, especially if it's a brand new problem. The game's internal workings are not simple- it can take time to find the problem. I hope you're not misdirecting your rage at people who didn't cause your problem...

[MStowastiqVahlshdeh]

Problems and errors can happen when playing video games. Humans are not perfect. just set aside your emitions and try to get help from support.

You need to understand that what happened to you is a radical extreme rare case- but if you ask for help, you might be able to get your stuff back.

Games will crash, games will have bugs. it's jsut something that will happen sometimes, so try to contain your anger. Nobody at Square Enix said, "oh, what can we do to make people miserable today? Oh, I know! let's delete somebody's items! That would do it!"

-edit-
Investigations can take a long time, especially if it's a brand new problem. The game's internal workings are not simple- it can take time to find the problem. I hope you're not misdirecting your rage at people who didn't cause your problem...

Because people cheat the system and try to get things back that they actually did not lose, the GMS have to make sure that this is an actual case of lost items. Should be able to get the stuff back.

Take a deep breath and log your experience with the staff you contact. When its over, send a full report of it so that they know where they can improve the system. Being patient and clear, insistent with them is the only way to get things done as soon as possible. Very cool you had a list of all your stuff. Hope you get it back asap.

To :Babydoll, On your in game menu, there is support options to contact a GM in game. Also there is the web site https://secure.square-enix.com but if you lost all your items through no fault of your own, ingame GM is the best route.