House Demolished without notification

[LapinPoilu]

My house has been demolished without any attempt to contact me via the associated email on my account.

I had entered the house within the last 45 days and also installed new furniture. My game time has been a little limited this last month due to the arrival of my daughter, but I have still made sure to enter the house to keep the timer from expiring on it.

I have contacted GM's and support. However, they seem to think there is no issue on their end despite the lack of notifications being sent to alert me of the impending demolition.

In there words.. this is as design.

Feeling extremely frustrated and screwed over.

[Falmen]

Did you get your reimbursement? If you didn't then it wasn't an auto-demolition.

[LapinPoilu]

I did, also all the items in the house. But, the majority of that is going to be gone..

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately the issue you are describing is not a technical issue. We will be moving this thread to "General Discussion".

Good luck with your adventures through Eorzea!

[Theodric]

The demolition notice is displayed in-game under Duty -> Timers -> Estate. Admittedly that isn't the most obvious or user friendly place to put the message and it should display upon logging in instead but generally speaking if players enter their house frequently, they won't risk losing it.

[Enkidoh]

The demolition notice is displayed in-game under Duty -> Timers -> Estate. Admittedly that isn't the most obvious or user friendly place to put the message and it should display upon logging in instead but generally speaking if players enter their house frequently, they won't risk losing it.

I am such a silly cat, in all the years I've been playing I admit I was completely unaware this specific timer even existed (and resorted instead to simply entering my FC house regularly and making use of it to ensure it didn't get demolished), thank you for revealing that Theo! I learned something new!

[Canadane]

I am such a silly cat, in all the years I've been playing I admit I was completely unaware this specific timer even existed (and resorted instead to simply entering my FC house regularly and making use of it to ensure it didn't get demolished), thank you for revealing that Theo! I learned something new!

If you are a tenant of anyone elses house it'll inform you of their timer too.
Though as I'm sure you aware you have no power to stop it other than informing the owner.

[Keramory]

If you are a tenant of anyone elses house it'll inform you of their timer too.
Though as I'm sure you aware you have no power to stop it other than informing the owner.

This actually saved my most recent house, where an FC friend notified me because I had no idea and assumed I had more time on it. Apparently I was a day or two short of it going poof.

I've had a few homes get hit by the bulldozer. Least 1-2 I did get emails for, some I didn't. I wouldn't trust them. I also didn't get ANY notification they were resuming auto demolition to begin with lol... I don't know if they sent an email about that or just let everyone know via a patch note. Thank god for the FC.

[Avatre]

The demolition notice is displayed in-game under Duty -> Timers -> Estate. Admittedly that isn't the most obvious or user friendly place to put the message and it should display upon logging in instead but generally speaking if players enter their house frequently, they won't risk losing it.

I don't see anything about demolition...unless it only pops up if you haven't entered your house in a while. All I see in there is Company Projects and Exploratory/Subaquatic Voyages. And yes, I have my own house in Shirogane.

[LaylaTsarra]

I don't see anything about demolition...unless it only pops up if you haven't entered your house in a while. All I see in there is Company Projects and Exploratory/Subaquatic Voyages. And yes, I have my own house in Shirogane.

Demolition notices are in the second tab when going to timers. The tab is marked Estate and if there is nothing there about demotion you are fine. Seems to me though there should at least be a pop up warming to the owner in game if a demolition is pending cause most people aren't going to check that tab regularly.