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  1. #1
    Player
    Urceo's Avatar
    Join Date
    Jun 2021
    Posts
    10
    Character
    Queen Facesit
    World
    Midgardsormr
    Main Class
    Fisher Lv 45

    Frequent nvwgf2umx error/ DX11 client crashes

    EDIT: ***FIXED*** I will edit if I get a crash again but I have been playing all day no crash. Prior to this I couldn't make it an hour without a crash.

    This may only be a fix for Ryzen. I enabled PBO in BIOS , selected the Positive curve option under curve optimizer, and set the magnitude setting to 5. I left the clock setting at +0. I have not had any issues in other games so I am not sure if my CPU just has a bad core or what. Do this at your own risk. I would not increase the voltage much on your CPU. I believe that increasing it to 5 on my bios increased the max mv by .025.



    Hi,

    I just started playing this game. I really love it, but I have been getting frequent client crashes and nvwgf2umx errors while playing. I have tried just about everything I have read with no success. I am not sure if it just is some sort of compatibility issue with my set up and the game.

    SPECS
    RTX 3090 ASUS TUF OC
    RYZEN 5800X
    32GB 3600MHZ
    x570 auros elite
    4k 144hz monitor


    steps I havetaken
    • I do not have anything OCD but I loaded optimized bios defaults to be safe
    • Ran game -300mhz core clock with Mai afterburner
    • Tried debug mode in Nvidia cp
    • multiple reinstalls of game with virus protection turned off
    • Tried Fullscreen and borderless
    • Gamemode disabled in windows and various background apps disabled
    • Clean windows install with zero 3rd party programs running/installed
    • multiple clean driver installs using DDU and Nvidia clean install
    • tried older drivers and newest
    • tried my wife's GPU in my system (still crashed)
    • Tried her ram in my system (still crashed)

    In game settings
    • Maximum defaults
    • Fps limits removed
    • Borderless windowed

    Stress testing on system (no issues)

    Ran furmark and realbench for a couple hours no issues
    ran p95 and other CPU tests and stable
    No crashes in other titles with hundreds of hours of gameplay (Witcher 3 , Cyberpunk 2077, hunt showdown, league, valorant, cod mw and many more)

    I am really just hoping to see if someone who is also playing at 4k 144hz with new hardware is having the same issues as me. I have friends with similar hardware but they are not maxing out their gpu as they are playing at 1080p. I feel like this is some sort of compatibly issue and I will have to hope for a patch as my setup is fairly uncommon. Any insight and suggestions that I have not tried will be greatly appreciated.

    Thank you

    EDIT: resolved issue
    (2)
    Last edited by Urceo; 06-21-2021 at 06:11 AM.

  2. #2
    Player
    Puremallace's Avatar
    Join Date
    Nov 2019
    Location
    Eorzea!
    Posts
    847
    Character
    Pure Mallace
    World
    Siren
    Main Class
    Paladin Lv 100
    There is a tech support forums where they do very actively monitor them. Not sure if this thread will be moved there but you might want to copy and paste this over there.
    (0)

  3. #3
    Player lezard21's Avatar
    Join Date
    Feb 2021
    Posts
    750
    Character
    Arngrim Hallbjorn
    World
    Louisoix
    Main Class
    Warrior Lv 80
    DX11 error threads go in the tech support subforum where they can be properly ignored.
    (5)

  4. #4
    Player
    Jin-'s Avatar
    Join Date
    Jan 2015
    Location
    Limsa
    Posts
    1,236
    Character
    Jin Wa
    World
    Odin
    Main Class
    Sage Lv 90
    Techsupport ignores and throws these to general discussion anyway. OP just skipped that part.

    @OP

    Try under volting your GPU. That solution worked for some with 3000 gen cards.
    This game really hates any kinds of OC or stronger GPUs.

    Also try disabling full screen optimisation
    (0)
    Last edited by Jin-; 06-18-2021 at 06:42 PM.

  5. #5
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    Quote Originally Posted by Jin- View Post
    Techsupport ignores and throws these to general discussion anyway. OP just skipped that part.

    @OP

    Try under volting your GPU. That solution worked for some with 3000 gen cards.
    This game really hates any kinds of OC or stronger GPUs.

    Also try disabling full screen optimisation
    No it doesn't. I've got a 3080 and don't get crashes like this.

    My system is basically identical to the OP, except that.

    And they only throw threads that don't belong in tech support to general discussion.


    @op, what power supply do you have?
    (1)
    Last edited by Valkyrie_Lenneth; 06-18-2021 at 10:26 PM.

  6. #6
    Player
    Kes13a's Avatar
    Join Date
    May 2020
    Location
    Gridania
    Posts
    2,841
    Character
    Etherea Stormaire
    World
    Zalera
    Main Class
    White Mage Lv 100
    whats your screen resolution at?
    (0)

  7. 06-18-2021 10:35 PM

  8. #7
    Player
    Urceo's Avatar
    Join Date
    Jun 2021
    Posts
    10
    Character
    Queen Facesit
    World
    Midgardsormr
    Main Class
    Fisher Lv 45
    Quote Originally Posted by Valkyrie_Lenneth View Post
    No it doesn't. I've got a 3080 and don't get crashes like this.

    My system is basically identical to the OP, except that.

    And they only throw threads that don't belong in tech support to general discussion.


    @op, what power supply do you have?
    750 watt super flower leadexIII gold. I was worried about it not being enough when I first built the PC because I ended up with a 3090 without originally planning on getting that card. But after running p95/realbench with furnark at the simultaneously for several hours without issues I stopped worrying.
    (0)

  9. #8
    Player
    Urceo's Avatar
    Join Date
    Jun 2021
    Posts
    10
    Character
    Queen Facesit
    World
    Midgardsormr
    Main Class
    Fisher Lv 45
    Quote Originally Posted by Puremallace View Post
    There is a tech support forums where they do very actively monitor them. Not sure if this thread will be moved there but you might want to copy and paste this over there.
    Sorry everyone for posting in the wrong section. I posted this late last night.
    (1)

  10. #9
    Player
    Urceo's Avatar
    Join Date
    Jun 2021
    Posts
    10
    Character
    Queen Facesit
    World
    Midgardsormr
    Main Class
    Fisher Lv 45
    Quote Originally Posted by Kes13a View Post
    whats your screen resolution at?
    3840 x 2160 @144hz
    (0)

  11. #10
    Player
    Sythalin's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Sythelia Chambers
    World
    Famfrit
    Main Class
    Summoner Lv 90
    There have been a lot of reports lately from all platforms about dx11 crashes since the 5.55 patch. So far, it's been the standard "did you turn it off and back on again?" answers. Only thing we can do at this point is pray that it'll be fixed next patch.
    (0)

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