Without warning BANS by automated bot GMS

[Redcitzen]

>Make a Character with a subjective name
>3 friends Want to play find new MMORPG (ex wow veterans)
>gets a ban without context
>assumes it was from the name
>no gm cause or reason
>makes a alt
>wastes an enormous amount of time Powerleveling alt with the desired name
>alt goes to GM jail to talk to AUTOMATED BOT GM
>Needs to rename character assuming thats the only misunderstanding
>deletes Alt with a desired new name and put it on my main

Incompetence issues on SE's part
>goes back on the main account and still in jail no answer
>sends reply email multiple times (gets automated messages back with no response)
>now I'm burnt out from leveling
>all my friends are waiting on a response
>friends are worried about a Automated reporting system.

Was given no warning, the issue is resolved and im still in jail there was no logic or reason for the punishment and i get only silence in response this is irregular.

Get me out of the jail tell me why I'm there or at least leave the text of the gm so I can review it later.

[ICountFrom0]

Sounds like you didn't read the ToS.

When you checked the box saying you did, and that you agreed to it, you broke international contract law.

... go read the ToS, and actually follow it.

In general in this game, it's better to read things, and not ignore them.

[ItMe]

Feet Pix is a pretty silly name.
It'd be a shame if that were the issue.

[Stepjam]

This isn't 4chan my dude

[AngelCheese77]

You will find that GMs here won't tell you why you were put in jail, as they just quote the part of the ToS you broke but now how or the like.

If you think it was your name, then someone/many players reported you and SE found it against their ToS in regards to the naming policy.

I see you put refund in the tags at the bottom. Doubt you will get one especially if you've been playing a while.

[Jeeqbit]

Subjective names, in themselves, are not necessarily changed by GMs. Someone has to report your name, so you can assume someone found the names offensive and reported them.

The GMs are not "automated bots". They use a lot of copy and pasted template text, but that's common among support desk workers. They do personalize what they say if you ask an uncommon question, but you have to understand, they handle the same sort of cases every single day so it makes a lot of sense to use templates that have already considered how to word everything in advance.

The bans are usually temporary, so making a new character is probably not necessary. If you have been asked to change your name by a GM you should just accept it and choose a name that could not be deemed offensive, provocative, disturbing or controversial.

There is no automated reporting system - someone did actually report them all. They could try to /shout and /say asking for a GM and then send a ticket to get their attention. They want to speak to the individuals personally so they will keep them in jail until then.

They will not be specific about who reported you or even why if it would reveal who reported you, so the best thing to do is to read the agreements and make sure you are fully complying with it.