Future patch request.

[Kallaks]

Those working for SE are working HARD there is no doubt about that... however, why are players making excuses for a company that is not properly doing their job? If the job is not done correctly, or finished by the deadline, you then get to work overtime or outside of your scheduled hours. Welcome to the Corporate World. There is a reason Corporations hire employees on Salary and not Hourly.

They work hard, yes. But if the work is not satisfactory, they are being paid (By the players, mind you) to fix the mistakes.

[Kallaks]

Hi SE, today I'd like to make a request for the future if I may.

Could you please schedule the occasional future patch for Japanese prime time instead of USA prime? Maybe one out of three, or four patches?

Not trying to troll, it's just a real request for the future. Thanks!

I agree with what you are saying, I fall victim to this scheduling pattern as well. Realistically, i doubt SE will ever change.

[Viritess]

Those working for SE are working HARD there is no doubt about that... however, why are players making excuses for a company that is not properly doing their job? If the job is not done correctly, or finished by the deadline, you then get to work overtime or outside of your scheduled hours. Welcome to the Corporate World. There is a reason Corporations hire employees on Salary and not Hourly.

They work hard, yes. But if the work is not satisfactory, they are being paid (By the players, mind you) to fix the mistakes.

There also a reason programing a multi-featured multi-user application is more difficult then "Would you like fries with that?"

In one you have countless lines of code in which one can conflict with another in unknown ways.

In the other you just need to keep your hands out of boiling oil.

In one case you take your order back and make you another. The other takes a bit longer. In both your waiting longer then you expected.

[Asiaine]

If the job is not done correctly, or finished by the deadline, you then get to work overtime or outside of your scheduled hours.

Umm... I would rather they schedule (correctly) the work so that they can address problems when they are most compotent to address problems. I would rather they did not schedule (incorrectly) work so they have to look for some small little thing that may be wrong at 2AM in the morning then try to fix it (without making more things wrong).

They can save their 'work late/over time' for unavoidable emergencies (like, if this patch still has a problem!). Also, I'm sure a lot of them are already working hard/late to get things done! Poor Yoshi is always getting sick ; ;. And finally, they scheduled things to occur during the week, the least bussiest time, to ensure it is ready for Weekend.

They are doing things right.

[Answa]

Those working for SE are working HARD there is no doubt about that... however, why are players making excuses for a company that is not properly doing their job? If the job is not done correctly, or finished by the deadline, you then get to work overtime or outside of your scheduled hours. Welcome to the Corporate World. There is a reason Corporations hire employees on Salary and not Hourly.

They work hard, yes. But if the work is not satisfactory, they are being paid (By the players, mind you) to fix the mistakes.

This isn't a democracy. The only "power" you have is paying or not. That they choose to listen to us is in itself a charity that is most unexpected and welcome. Except, most people that are vocal enough are braindead.

Regardless, it's their company, they work according to their guidelines and time schedule. You don't order your moving company to come in at 1 am because it's convenient for you, you work around their stipulated hours.

[waldo]

Those working for SE are working HARD there is no doubt about that... however, why are players making excuses for a company that is not properly doing their job? If the job is not done correctly, or finished by the deadline, you then get to work overtime or outside of your scheduled hours. Welcome to the Corporate World. There is a reason Corporations hire employees on Salary and not Hourly.

They work hard, yes. But if the work is not satisfactory, they are being paid (By the players, mind you) to fix the mistakes.

This is getting really close to bashing SE, and that is 100% not the goal here. It's simply asking (nicely) to schedule every third or fourth major update in a different time slot.

[Kallaks]

This isn't a democracy. The only "power" you have is paying or not. That they choose to listen to us is in itself a charity that is most unexpected and welcome. Except, most people that are vocal enough are braindead.

Regardless, it's their company, they work according to their guidelines and time schedule. You don't order your moving company to come in at 1 am because it's convenient for you, you work around their stipulated hours.

A person's job is determined by its clientele's needs. You are a bartender because your clientele wants a drink after work. You don't open a bar 9-5 because that is what is convenient for you as a business owner, you open 5-2 because that is when you have paying customers. SE is doing what they do you keep their consumers. A business listening to their consumer's requests is NEVER a charity. It can make or break a business or a production. This can be adapted into any aspect of business whether you are a small business or corporation. The difference is, a corporation is big enough to withstand a loss in one area, to be gain in another.

[Kallaks]

I'm not disagreeing with SE's decision to do maintenance outside of JP Primetime, its their local clientele and their standard work hours. Its fully understandable why they do their maintenance when they do. Would it be nice to change it up a bit for respect to international players? Of course. Will it happen? Probably not, because they know international players won't quit paying them due to the scheduling of their maintenance.

[TheVedis]

A person's job is determined by its clientele's needs. You are a bartender because your clientele wants a drink after work. You don't open a bar 9-5 because that is what is convenient for you as a business owner, you open 5-2 because that is when you have paying customers. SE is doing what they do you keep their consumers. A business listening to their consumer's requests is NEVER a charity. It can make or break a business or a production. This can be adapted into any aspect of business whether you are a small business or corporation. The difference is, a corporation is big enough to withstand a loss in one area, to be gain in another.

the comparison you are using DOES NOT WORK

mmo company runs the game 24/7, and a bar has limited hours per day regardless

downtime only happens usualy at a patch, and if you are really so bent out of shape over a few horus every few months the game is down for these type of things, you yourself need to re-evaluate your priorities and not be so bent on making a company bend to your will to make it so you dont lose those few hours when a patch hits.



also using your same analogy, if they can only work limited hours anyway they go with their biggest populatioin, ie japanese players. so in the end, it is better for business for them to do it at the hours they do it, and thus your example still doesnt work because losing 1 customer to keep several others is just how it works.

[Answa]

A person's job is determined by its clientele's needs. You are a bartender because your clientele wants a drink after work. You don't open a bar 9-5 because that is what is convenient for you as a business owner, you open 5-2 because that is when you have paying customers.

Exactly, because that is when they know to do business. But that's totally different. The service we pay for is availavle 24 hours a week, 7 days a week, with the only exception of maintenance. So really yours is a terrible analogy. Try construction workers working on a freeway. When do they work? Fucking primetime, when they do the most damage. THAT'S frustrating as hell and in the real world, but we have to suck it up because that's how shit is.

SE is doing what they do you keep their consumers. A business listening to their consumer's requests is NEVER a charity. It can make or break a business or a production. This can be adapted into any aspect of business whether you are a small business or corporation. The difference is, a corporation is big enough to withstand a loss in one area, to be gain in another.

Yes it is. But it's also being smart. The point of what I said is that this is not a democracy. It's not a form of government. It's a private corporations that can decide to do anything with their products and we have two options: pay for them or not.