Future patch request.

[waldo]

Hi SE, today I'd like to make a request for the future if I may.

Could you please schedule the occasional future patch for Japanese prime time instead of USA prime? Maybe one out of three, or four patches?

Not trying to troll, it's just a real request for the future. Thanks!

[Asiaine]

It might be like this:
Finish patch at 2AM GMT = 11AM JT.

If there is a problem, then they have all day to fix it.

If it was:
Finish patch at 5PM JT
The it is already time for them to go home rather than stay and fix it.

This way ensures that the people who need to be around to fix things will be there, rather than telling them they can not go home that night.


Today is good example: They are now fixing it during Japan Prime Time (rather than having them work at 2AM their time to fix problems).

Perhaps in future they can offshore to USA or UK to help fix these things. But now I do not think they plan to do this.

[TheVedis]

not gonna happen

welcome to the standard for every mmo out there almost, they all have their set times according to THEIR work schedules, not the player schedules

[Chardrizard]

What Asiane says, they need to make sure it's still working hours in case of emergency maintenance. Nobody likes working overtime because some people couldnt handle not playing for one evening.

[GabbaGabba]

but that would require them to stay at work after hrs to do patch/maint...so unless your going to pay them overtime, i dont see this happening

[RolandDebreton]

not gonna happen

welcome to the standard for every mmo out there almost, they all have their set times according to THEIR work schedules, not the player schedules

Good God, I agree with you! I'm so confused....

[Jynx]

SE: Hey guys should we put extra staff on to shaft our largest demographic? No? Ok I guess we will keep normal staff to shaft our smaller demographic.

Moral of the story...it's not that big a deal.

[waldo]

I don't think it's that big a deal to ask for it 25% of the time. Let's be honest, the overtime issue is not an issue when your 5 hour down times turn into 12-15 hour downtimes.

[Chardrizard]

5hr maintenance times today ends at their 11pm, now another 5hr would put them at 4pm and they need to stay again to make sure it's stable. Push it further and they need to stay until 1-2am.

[Viritess]

They already put in long hours i'm sure. Lets not work them to death. Let them come in on time (or a little early if they want to) start the patch and have their work day to flesh out any issues. then if they get out at a reasonable time they can hit the bar and have a drink to calm the nerves and relax a bit.

As a person who works a job that puts me on call 24/7 messing with your sleep schedual does no one any favors. And thinking you can go home only to have to stay 8 more hours at the last minute is one of the worst feelings there is.

I don't mean any offence but its due to sentiments like this i sometimes think they should just turn off the servers for 24 hours and play test the heck out of it. Put up an announcement. Patching today, see ya tomorrow. get some extra sleep people