Help, one of my sidequest disappeared !

[LauyeR]

Date & Time: 8/06/2021 at 1:20 AM
Frequency: one time
World name: Shiva
Character name: Kanashi Komyuniti
NPC name: Yalfort
Monster name:
Class/Level: Dancer 80
Party or solo: solo
Area and coordinates: Amh Araeng X : 26.7 ; Y : 16.7


Connection Specs
- Type of internet connection/provider: optical fibre / Orange

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Professionnel 64 bits (6.2, build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz (6 CPUs), ~2.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F3
SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
SYSTEM_MEMORY 16326.570MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 22470.570MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.940GB SYSTEM_FREEDISC_SPACE 17.956GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 210.008GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5980.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8163.285 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1280 x 720 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
SYSTEM_GRAPHICS_DRIVER_DATE 9/30/2020 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND LCD TV (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8AE01FA3-9971-44E5-805A-4D9200AA81B8}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.35
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 9/30/2020 02:00:00
SYSTEM_SOUND Ligne (Voicemod Virtual Audio Device (WDM))
SYSTEM_SOUND_DEVICE_ID {403E6347-350B-4D04-BAC7-4EB3D478DC7D}
SYSTEM_SOUND_DEVICE_NAME vmdrv.sys
SYSTEM_SOUND_DRIVER_VERSION 2020.9.25.0
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 9/25/2020 02:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {8710BBDE-2EB4-452C-9CFB-078C5F97E77E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 02:00:00
SYSTEM_SOUND Speakers / Headphones (Plantronics HD1)
SYSTEM_SOUND_DEVICE_ID {3815C5CB-5B3F-4A3C-8B3F-AE294EE907C6}
SYSTEM_SOUND_DEVICE_NAME RIG5020HD.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.22
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 9/16/2015 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Souris
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SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Clavier
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SYSTEM_INPUT {07445070-526A-11EA-8003444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
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SYSTEM_INPUT {07482100-526A-11EA-8004444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
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SYSTEM_INPUT {07416A40-526A-11EA-8001444553540000}
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SYSTEM_INPUT {0748E450-526A-11EA-8005444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
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SYSTEM_INPUT {07498090-526A-11EA-8006444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {074A1CD0-526A-11EA-8007444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {074AB910-526A-11EA-8008444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {074B2E40-526A-11EA-8009444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-



Browser Information
- Name and version of the browser currently in-use: Google Chrome Version 91.0.4472.77 (Build officiel) (64 bits)


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Hi guys, I have a problem, when i was taking the quest "Empty promise" from the NPC Yalfort (a sidequest to unlock the Eden'spromise raids), I lost my connection and was disconnected from the game. When i logged back in, Yalfort didn't give me the quest anymore and it was not in my quest journal either.

I tried to look if I didn't complete the previous quest but i did. So now i'm stuck and i can't unlock the Eden's promise raids ( which limits me in terms of stuff ). If you have any ideas on how to fix this bug i'll take it.

[LauyeR]

Problem solved, i just reinstalled the game.