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  1. #1
    Player
    Tiny_Leviathon's Avatar
    Join Date
    Oct 2017
    Posts
    4
    Character
    Tiny Leviathon
    World
    Cactuar
    Main Class
    White Mage Lv 80

    Unable to retrieve character data?

    Date & Time: Continuous
    Frequency: Continuous
    World name: Adamantoise
    Character name: Tiny Leviathon
    Class/Level: White Mage level 70.
    1. Unexpected error occurs when trying to log in with this specific character. The game force closes every time this happens, and the error only happens when I try to log onto this character.
    2. Problems has persisted well over a week now.
    3. I can't try and transfer the character because it is being recognized as in a free company, but the free company does not see me on the roster.
    4. Any character created on the adamantoise world can be used with no issues. Same account.
    5. Account was set inactive before the release of shadow bringers. It was recently reactivated with a purchase of shadow bringers and an endwalkers pre-order. The character has not once been able to be used once since reactivating the subscription.
    (0)

  2. #2
    Player
    Jeeqbit's Avatar
    Join Date
    Mar 2016
    Posts
    6,772
    Character
    Oscarlet Oirellain
    World
    Jenova
    Main Class
    Warrior Lv 100
    According to the lodestone, your character is still there but not in a free company. Maybe it needs you to login successfully to fully update the fact you aren't in a free company.

    The crash is most likely because something in the surrounding area or in your character data is corrupt. You could navigate to the Documents\My Games folder, find your character folder and back it up by moving it to another location. This will reset all your hotbars, macros, HUD and other data but might stop the crash.
    (0)

  3. #3
    Player
    Tiny_Leviathon's Avatar
    Join Date
    Oct 2017
    Posts
    4
    Character
    Tiny Leviathon
    World
    Cactuar
    Main Class
    White Mage Lv 80
    Jeeq my friend. I appreciate you sir. Such an easy fix.
    (0)
    Last edited by Tiny_Leviathon; 06-14-2021 at 05:59 AM.