Crashing on loading The Finges

[CynicalWolf]

After making a previous post about a character being unplayable as I can't get past the loading screen for the fringes I decided to uninstall and reinstall the launcher and game, uninstall and reinstall all drivers, disable all overlays and create a new character on a new world after reaching The Fringes with the new character the game again crashed on the load screen of "The Fringes" and again my character is unplayable as when I log into the game it crashes on the loading screen, is there a way I can have my character moved to a different location to log into so I can actually play the game at least. Even if I can't progress the MSQ to access Stormblood or Shadowbringers. Is this a local issue with the files for The Fringes being corrupted and crashing the game is there a way to uninstall those local files to force them to be reinstalled? I will also attach my system info below

[CynicalWolf]

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Shae\Documents
FINAL FANTASY XIV ONLINE G:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 3600 6-Core Processor (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1.80
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16335.020MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18767.020MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.256GB SYSTEM_FREEDISC_SPACE 33.825GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.058GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.192GB SYSTEM_FREEDISC_SPACE 408.767GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.481GB SYSTEM_FREEDISC_SPACE 448.882GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8171.465 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8167.510 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0366490.inf_amd64_c0dea8a43cb81731\B366217\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0366490.inf_amd64_c0dea8a43cb81731\B366217\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0366490.inf_amd64_c0dea8a43cb81731\B366217\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0366490.inf_amd64_c0dea8a43cb81731\B366217\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.21002.0112
SYSTEM_GRAPHICS_DRIVER_DATE 4/12/2021 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8171.465 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8167.510 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0366490.inf_amd64_c0dea8a43cb81731\B366217\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0366490.inf_amd64_c0dea8a43cb81731\B366217\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0366490.inf_amd64_c0dea8a43cb81731\B366217\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0366490.inf_amd64_c0dea8a43cb81731\B366217\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.21002.0112
SYSTEM_GRAPHICS_DRIVER_DATE 4/12/2021 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 3 - KA270H (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {E4E68E50-E1CE-40B0-A2D8-601D543FD59C}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.18
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/15/2020 17:00:00
SYSTEM_SOUND 4 - VX228 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {5364650A-3201-49A3-A3B6-D174FC4DCA59}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.18
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/15/2020 17:00:00
SYSTEM_SOUND Headphones (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {199C2BAE-4070-4BFA-9618-A558F1898F45}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 17:00:00
SYSTEM_SOUND Speakers (HyperX Quadcast)
SYSTEM_SOUND_DEVICE_ID {E2C0FD07-717F-4C04-A08E-96BD5616ABF2}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.964
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/21/2021 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9EFDF20-F4D1-11E9-8006444553540000}
SYSTEM_INPUT_NAME vJoy Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {ECDFCED0-E2B1-11E9-8001444553540000}
SYSTEM_INPUT_NAME HyperX Quadcast
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {ECE04400-E2B1-11E9-8002444553540000}
SYSTEM_INPUT_NAME HyperX Quadcast
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {732771A0-7D07-11EB-8001444553540000}
SYSTEM_INPUT_NAME USB gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {732834F0-7D07-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5936BDA0-F4D2-11E9-8003444553540000}
SYSTEM_INPUT_NAME vJoy Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276A0D00-A5C6-11E9-8004444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276A3410-A5C6-11E9-8005444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2048 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5936BDA0-F4D2-11E9-8005444553540000}
SYSTEM_INPUT_NAME vJoy Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276A3410-A5C6-11E9-8006444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5C4F4840-F4D2-11E9-8007444553540000}
SYSTEM_INPUT_NAME vJoy Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276A5B20-A5C6-11E9-8008444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Technical Support - Post New Thread - Google Chrome
FFXIVLauncher
AMD RYZEN MASTER
Microsoft Text Input Application
Settings
Settings
Microsoft Store
Task Manager
Discord
Microsoft Store


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Genuine Service
AMD Chipset Software
Audacity 2.4.2
Bandicut
Battle.net
Call of Duty Modern Warfare
Deathcounter and Soundboard
Diablo III
Dolphin
Driver Booster 8
Google Chrome
Microsoft Edge
Microsoft Edge Update
OBS Studio
Microsoft Office Professional 2010
Rockstar Games Launcher
Rockstar Games Social Club
SpeedFan (remove only)
StarCraft
StarCraft II
Steam
Sid Meier's Civilization V
Uplay
Voicemeeter, The Virtual Mixing Console
VLC media player
WinRAR 6.00 (32-bit)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
D-Link DWA-130
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
AmericasCardroom version 1.21.61
Java 8 Update 291
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
WebAdvisor by McAfee
AMD_Chipset_Drivers
Java Auto Updater
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
AMD PCI Driver
Minecraft Launcher
AVerMedia RECentral 4
Microsoft Office Access MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
AMD Ryzen Balanced Driver
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
AMD SBxxx SMBus Driver Alpha
Adobe Reader 9.3
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Wii U USB GCN adapter version 3.2.1
Promontory_GPIO Driver
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Project64 version 2.3.2.202
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
AVerMedia RECentral 4 Installer
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
AMD GPIO2 Driver
JoyToKey version 6.3
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
AMD Software
AMD Ryzen Master
CCleaner
Git version 2.23.0.windows.1
Terraria
Jump King
Cyberpunk 2077
Fall Guys: Ultimate Knockout
The Binding of Isaac
Hades
Marbles on Stream
Slapshot: Rebound
Frog Fractions: Game of the Decade Edition
STAR WARS™: The Old Republic™
DayZ
Penumbra: Overture
Poker Night 2
DuckTales Remastered
Transistor
Outlast
Getting Over It with Bennett Foddy
Savant - Ascent
Darkest Dungeon®
Grand Theft Auto V
No Man's Sky
SOMA
Tabletop Simulator
Sid Meier's Civilization VI
Five Nights at Freddy's
Clicker Heroes
FINAL FANTASY VII
FINAL FANTASY VIII
Undertale
Garry's Mod
Stardew Valley
Dota 2
Amnesia: The Dark Descent
Spooky's Jump Scare Mansion: HD Renovation
Dead Cells
Yu-Gi-Oh! Duel Links
MORDHAU
Pogostuck: Rage With Your Friends
Phasmophobia
Pummel Party
Valheim
Sid Meier's Civilization V
Among Us
VLC media player
WinRAR 5.71 (64-bit)
AMD DVR64
AMD Ryzen Master
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
AMD WVR64
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
AMD Settings
Epic Games Launcher Prerequisites (x64)
Branding64
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
vJoy Device Driver 0.2.0.5
Microsoft Office Office 64-bit Components 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
RyzenMasterSDK
Microsoft Update Health Tools
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Ansel
NVIDIA Control Panel 442.59
NVIDIA Graphics Driver 442.59
NVIDIA Optimus Update 38.0.4.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.21
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA Update Core
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000026B8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000036A4
C:\Program Files (x86)\IObit\Driver Booster\8.4.0\Scheduler.exe 0000377C
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00000B10
C:\Program Files (x86)\Steam\steam.exe 000025D0
C:\Program Files\AMD\RyzenMaster\bin\AMD Ryzen Master.exe 00002A60
C:\Program Files\CCleaner\CCleaner64.exe 000022D4
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00001B60
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12104.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000005C4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21042.139.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002298
C:\Users\Shae\AppData\Local\Discord\app-1.0.9002\Discord.exe 00003368
C:\Users\Shae\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000024EC
C:\Users\Shae\AppData\Local\NhNotifSys\nahimic\nahimicNotifSys.exe 00003774
C:\WINDOWS\Explorer.EXE 00000794
C:\WINDOWS\System32\svchost.exe 00002530
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00000F74
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001FF0
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00000568
C:\WINDOWS\system32\ApplicationFrameHost.exe 000033B4
C:\WINDOWS\system32\SearchFilterHost.exe 00001A68
C:\WINDOWS\system32\SettingSyncHost.exe 000022EC
C:\WINDOWS\system32\ctfmon.exe 00001B24
C:\WINDOWS\system32\sihost.exe 000019A4
C:\WINDOWS\system32\svchost.exe 00001E44
C:\WINDOWS\system32\taskhostw.exe 00001A58
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002AC4
C:\Windows\System32\RuntimeBroker.exe 00001874
C:\Windows\System32\SecurityHealthSystray.exe 000023E8
C:\Windows\System32\Taskmgr.exe 00002788
C:\Windows\System32\smartscreen.exe 00002064
F:\CNext\CNext\AMDRSServ.exe 00001EA8
F:\CNext\CNext\AMDRSSrcExt.exe 000026BC
F:\CNext\CNext\RadeonSoftware.exe 00002464
F:\CNext\CNext\amdow.exe 000036BC
F:\CNext\CNext\cncmd.exe 00003398
F:\CNext\CNext\cpumetricsserver.exe 00003198
G:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000023A0
G:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003244

[Rhaervis]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

We have noticed that multiple threads have been opened regarding similar errors by the same player. As such, this thread will be moved to 'Closed Concerns'.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.