OP is at least partly right when complaining. Cannot understand that OTHER GAMERS are teasing OP about he got nervous. I tell what happened to me. I'm angry too about "SE services". When I tried to login after game was updated, It informed that either my id or password is not valid. I'm sure I gave right ones, impossible to forget XIV ones . After two tries I sd wait almost an hour to try again... Brains are lacking from that guy who invented this. So somehow SE had lost my password. I could not cancel my SE account, send mails to support, even ask help from this forum. Everything needs id and password. If trying to contact support, they need also security question - that you cannot change if you don't remember the previous (WHY). I don't remember what security question I have given to SE years ago. So if you (or SE in this case) corrupt your password and crysta is taken automatically - you cannot do anything but contact credit card company. Luckily this time I managed to get in to my SE account and change my password. That new changed password worked in all places. But if this happens to you and you are not specialist - you are in trouble. Support asking from SE has been made too complicated.