Hello! I just wanted to voice my thought that the developers should consider some sort of system that backs up and transfers saved character appearance data from the PS4 version to the PS5 version of the game. I spent an hour or so trying to get all my saved appearances on my PS5. I tried to transfer local saved data files for the game from my PS4 to my PS5, as the in-game backup features do not include this data. However, even once PS4 data is on the PS5, the PS5 version of the game won't read the files that came from the PS4 version since they are separate serialized versions.

With longevity of use in mind, and the idea that someday, many PS5 users probably won't have PS4's anymore, or will want to delete the PS4 versions of FFXIV that we no longer have need for, we should probably have some way of carrying this data over along with everything else. Another, third backup setting on the character screen might get a bit clustered, so perhaps the devs could find a way to lump in saved character appearance data with client settings or something.
Thanks for reading!