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  1. 06-06-2021 09:09 PM #1
    GucciForums
    Player
    GucciForums's Avatar
    Join Date
    Jun 2021
    Posts
    1
    Character
    Gucci Farmer
    World
    Louisoix
    Main Class
    Conjurer Lv 26

    Digital Collector Edition

    So I own a SE account and wanted to upgrade it to CE without knowing that it can be done through mog station so I bought a CE from the square enix europe store and got a key. Now I cant find a way to activate it. So is there a way to activated or did I just waste my money and the only way to do it is through the mog station upgrade thingy
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  2. 06-06-2021 09:28 PM #2
    Commander_Justitia
    Player
    Commander_Justitia's Avatar
    Join Date
    Aug 2013
    Posts
    1,126
    Character
    Ash Primordial
    World
    Phoenix
    Main Class
    Paladin Lv 90
    SE says no. They want you to buy the upgrade from the mogstation menu, I think support will just tell you that they can do no refunds. So nothing much can be done.. Maybe you have a videogame friend who has birthday soon.

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  3. 06-08-2021 07:07 AM #3
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Forums,

    Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the North American Support Center.

    This thread will be moved to ‘Separate Support Required.”
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