[PS4] Right after the latest 5.55 patch, I am getting [CE-34878-0] error.

[FiberBundle]

Hello SE community,

I am wondering if anyone else is getting this error, and what else can be done about it:





Everything is up-to-date, both PS4 system and FF14. I have tried deleting FF14, and installing again, did not work.

This is clearly a game issue, because it never happened before the latest patch. Interestingly, it happens every time I open my Gathering Log (about 5 times now). It's always in that precise moment, when I press Gathering Log on the hotbar. I have sent reports with videos/screenshots to Sony, but I doubt they're doing anything about it.

Game is no longer playable for me. Please help.

[FiberBundle]

Ok, let me try with a different question.

Does anyone know if SE provides technical support to subscribers? I was under the impression that SE staff monitor this forum. Is there a way to request help from a SE employee (rather than player community who kindly volunteer their time)?

Thank you.

[Dynratygus]

Good afternoon and thank you for the reply.

I apologize for the delay in our response to your concern. The CE 34878-0 can be caused due to corrupt data or system software. To alleviate the issue, please try the following:

- Restart the system and make sure the latest game patches and PS4 system software has been installed.
- If the error still persist, please re-install the PS4 system software. Go to settings, then ' Initialization' choose ' Initialize Ps4' (please be sure to back up any data before doing this)

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.